REMEMBER
ONLY TWO DEFINING FORCES EVER OFFERED TO DIE FOR YOU
Jesus Christ
And the American Soldier.
One died for your soul,
The other for your freedom.
GOD BLESS!
We have included every rating or testimonial. You can see our best
and our worst. Only sensitive information has been masked
In the interest of copying and pasting exact correspondence to reflect accurate
comments from our customers we have chose to consolidate our testimonials
from all sources, distributed over many pages by different administrators and
broken them down by years. That's why they are not always in chronological order
within the year and the format differs from page to page.
We have decided to add finished, already shipped orders
to this page as
well as testimonials
+++++++++++++++++++++++++++++++++++++++++++++
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This testimonial is where the customer bought the Axis Deer Hides from us and
had her own upholsterer make these chairs
-
Highlander Cowboy Sofa
My wife and I purchased two of the Highlander Brompton Cowboy Sofas this summer. Our kids are grown and have moved out, so we decided to buy a quality set of sofas. We spent couple of weeks visiting many top tier national/local furniture companies looking for sofas. Our home is very rustic and we struggled to find sofas that looked like they belonged with our decor. The sofas we did like poorly made, mostly made overseas. What was represented as leather was nothing more than synthetic leather (leather bits mixed in a synthetic polymer base). The sofa frames were finger jointed softwood, or particle board. Frames were only stapled and twisted significantly when one end of the sofa was picked up. After exhausting the stores nearby, we expanded our search to online. We came across the Texas Web Store and the rusticcowhidefurniturestore.com site. Being a Texan myself, I have to admit I was instinctively drawn to the site. Add to that the fact that the furniture is made in the United States (specifically Texas) - that was another positive. We were concerned however that we would be spending a significant amount of money online, out of state, and the turnaround time for the product was at or near the cutoff to contest a credit card purchase. We decided to purchase the sofas anyway based on a man’s word. I am here to tell you – Danny Prince is a man of his word. Everything the man told me came true. He told me the sofas would be done in 10 – 12 weeks. That was a fact. We received text and emails letting us know as the production of the sofas proceeded. On delivery, one of the boxes was damaged by the shipping company, and Danny was on the phone with me by the hour until the sofas were un-crated and inspected. Fortunately, the sofas were just fine. I can tell you, the sofas were crated to withstand a nuclear attack – outstanding job on protecting the product. The sofas themselves are beautiful. (We sent pictures in, and they are posted on the site). I have spent my life building things from industrial gas systems, to our house, to Chevy small block racing engines. I say that to demonstrate I can tell quality construction. These sofas are just that. From the top grain leather, to the hardwood frames, to the consistent quality stitching throughout. These are well-made quality sofas that are well worth the money. I picked the sofas up from the end, and even with the weight of two motorized reclining systems, the sofas has very little frame twist. The cowhide that makes up the back and sides of the two sofas are well matched. I can’t say enough about these sofas. The whole process and the quality of what we purchased could not have been a better experience. We now have two fantastic sofas and a new friend. Respectfully, Bobby and Laura L
-
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Valerie E
Thu 10/19/2023 11:54AM
to: Danny Prince(danny@texaswebstore.com)
Worked out GREAT!! They look awesome, and the upholsterer loved working on them!
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Mandy A
Tue 10/31/2023 8:47 PM
To: Daniel Prince <danny@texaswebstore.com>
Subject: Coolest couch EVER: Fancy Jane (as opposed to Plain Jane)!
Thanks again!
Mandy
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From: Bobby
Sent: Tuesday, September 9, 2023 6:21:53 PM
To: Daniel Prince <danny@texaswebstore.com>
Subject: my 2 couches
Danny,
Couches have no damage.
They look fantastic!
Will send picture of them in place later.
------------------------
From: Tricia
To: Daniel Prince <danny@texaswebstore.com>
Subject: Ottoman
Received the ottoman and it’s perfect. Thanks so much for your help!
Tricia
-------------------------------------------------------------------------------------------------------------
Danny, the horns look great hanging on my wall. I spray painted the wood black which makes the mount look much better. Thanks…. Hugo
--------------------------------------------------------------------------------------------------
Here are a few different horns we have pics of from our customers
---------------------------------------------------------------------------------------
Rating: Excellent
Comments: I was extremely pleased. It was a personally encouraging experience to shop this website. The service was excellent, the items ordered were just what we expected if not better and the purveyors were helpful and friendly. Thanks, in this day and age of impersonal business, for making me feel like I had stepped back in time and shopped at a small town department store owned and operated by friends.
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
*************************************************************************************************************************
aaaggghhh...when I switched my biz email danny@texaswebstore.com from yahoo hosting to Outlook hosting I lost all my emails, including all the testimonials I hadn't posted to this page yet.
That's why there is such a gap in dates
*************************************************************************************************************************
Ann H*** <annh***@gmail.com>
To:Danny Prince
May 2, 2019 at 7:07 AM
Thank you Danny! The horns arrived yesterday..... in great shape! I can hardly wait to give them
to my niece for UT graduation..... ��hook ‘em!
Sent from my iPhone
Annh***@gmail.com
To:dprince77069@yahoo.com
May 2 at 7:08 AM
To view this order follow this link:
https://edit.store.yahoosmallbusiness.com****/order/2514
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Couldn’t be happier!
Thanks
--------------------------------------------------------------------------------------------------------
j
.******@******.us
Feb 22, 2018 at 8:37 AM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Danny was great to help me get the item I wanted.
Recommend this website and especially Danny.
-------------------------------------------------------------------------------------------------------
Michele ****** <******@******.com>
Feb 6, 2018 at 9:48 PM
To Danny Prince
Message body
Hi Danny,
I just wanted to let you know we received our order today and they look great. We are very happy
with the metal art work. You were a great company to work with. We will definitely be buying from
you again.
Thank you again
Michele ******
-------------------------------------------------------------------------------------------------------
mark.******@******.com
11/23/17 at 10:37 AM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Great experience. I was a little nervous about buying a decorative item I had not seen. I
asked for a high quality picture and got one instantly. Shipping was super fast. The item is
awesome and the packaging was very good. Highly recommend them!
------------------------------------------------------------------------------------------------------
Lisa ****** <******@******.com>
07/18/17 at 6:23 PM
To Danny Prince
Message body
Received the order yesterday. As beautiful as I expected!
Thank you,
Lisa ******
******
******@******.com
-------------------------------------------------------------------------------------------------------
Paul ******@******.com>
12/25/16 at 10:13 AM
To danny@texaswebstore.com
Message body
Schlumberger-Private
Hi Danny,
At this point I am extremely happy.
I really appreciate you taking my call while in the field and sorting things out with the back office.
I received my item this Friday as you promised and it is shipped and packed extremely well.
To be honest I have not completely opened the box to inspect the product so I can’t comment
on it yet. If for some reason I see an issue with it I my revise my overall viewJ but at this stage I
am extremely happy.
Merry Christmas to you and your family.
-------------------------------------------------------------------------------------------------------
Tim ******@******.com>
12/22/16 at 1:33 PM
To danny@texaswebstore.com
Aaa A Email
Message body
Hi Danny. Our Village arrived 2 days ago and it looks Great. Thank You for Your Great service.
Merry Christmas. Doris & Tim
-------------------------------------------------------------------------------------------------------
Brenda ******@******.com>
10/27/16 at 9:33 AM
To danny@texaswebstore.com
Message body
Yes we did receive them and they more than exceeded our expectations. Thank you for keeping
us informed on delivery, we will definitely share your website with others!
-------------------------------------------------------------------------------------------------------
Mary ******@******.com>
10/19/16 at 10:49 AM
To danny@texaswebstore.com
Message body
Am way tardy in saying how pleased we are with
the lamp shade.
Maurie built the lamp himself and looking for a
shade was not easy until we found your web site.
The entire experience was wonderful!
Thank you, Maurie and Mary Pelto
------------------------------------------------------------------------------------------------------
Stephanie ******@******.com>
05/22/16 at 7:36 PM
To danny@texaswebstore.com
Message body
Hi Danny,
The ottoman is beautiful...exactly what I wanted! It showed up in perfect condition, the delivery
was very convenient, and it looks great in our home. Thanks so much for the beautiful
product and wonderful service! I'll be sure to recommend you to others who are in the market.
Best,
Steph
-----------------------------------------------------------------------------------------------------
g****** <******@******.com>
01/17/16 at 10:26 PM
To danny@texaswebstore.com
Message body
I ordered a pair of Dan Post minor boats from your site. GREAT EXPERIENCE! I am very pleased
with the product and will order from you again and recommend you to friends.
Gordon
Sent from my Samsung Galaxy Tab®4
---------------------------------------------------------------------------------------------------
From: "******@******.com" <******@******.com>
To: danny@texaswebstore.com
Sent: Tuesday, January 5, 2016 8:41 PM
Subject: Re: Follow up from TexasWebStore
Danny,
It was great, start- finish even though it was during the holidays, thanks so much for
everything, I'll definitely be visiting your website again!
Wes ******
Sent from my iPad
---------------------------------------------------------------------------
Choice ******@******.com>
12/21/15 at 7:36 PM
To danny@texaswebstore.com
Message body
I just thought I would send you an email to tell you my husband opened his Christmas gift/boots
early and loves them! I had no idea but he used to only buy Dan Post boots, he had 14 pairs when
he was younger but over the years gave them away.
Again, thank you and I really hope you and your family have a blessed Christmas and New year.
Sent from my iPhone
--------------------------------------------------------------------------------
Minda ******@******.com>
12/14/15 at 12:31 PM
To danny@texaswebstore.com
Message body
Hi Danny!
The longhorns are GORGEOUS! They are more stunning that I ever could have imagined :)
They arrived safe and sound on Friday and I quickly unwrapped them. Thank you so much for all
of your time and input regarding the horns. You were a tremendous help and I felt very safe and
comfortable taking your advice as you know your product best.
I couldn't be happier and I hope my significant other will be as well - I know he will be but I won't
see his face until he opens them on Christmas day.
Have a safe and happy holiday Danny!
Best wishes,
Minda
----------------------------------------------------------------------------------
Ann ******@******.com>
12/09/15 at 7:26 PM
To danny@texaswebstore.com
Message body
Danny,
Product received and unfortunately I could not wait for Christmas as I know he wants to hang it
for the family. He absolutely loves it!!!!!!!!!!!!!!!!!!!! Thanks so much and I will go to the sight for
feedback!
Ann ******
Controller
******, Inc.
----------------------------------------------------------------------------------
Terri ******@******.com>
12/07/15 at 7:31 PM
To danny@texaswebstore.com
Message body
Is here and mounted. Couldn't be happier. Thanks for making it happen.
Sent from my iPhone
-----------------------------------------------------------------------------------
Robin ******@******.com>
11/19/15 at 6:23 PM
To danny@texaswebstore.com
Message body
Hi Danny! He received it and loved it! Unfortunately, I had to leave 10 minutes before it was
delivered so I didn’t get to see the card, but other members of my team were still there and
shared the experience via facetime and video with me. I really appreciate the customer
experience you provided us. I’ve submitted a review!
Thanks again, Robin
Robin ******
Senior Marketing Consultant
******, LLC
----------------------------------------------------------------------------------
Catherine ******@******.com>
11/14/15 at 11:47 AM
To danny@texaswebstore.com
Message body
Hi there!!
So sorry I didn't write before, I have had a crazy week!
The bar stools arrived yesterday and my contractor signed for them! He says they are stunning!
We won't be in Vail to see them ourselves until the 22nd! Looking forward to breaking them in
with our Thanksgiving guests!! ;-)
Thank you so much!
Catherine Cox
Sent from my iPhone
-----------------------------------------------------------------------------------
Neil ******@******.com>
11/13/15 at 9:34 AM
To danny@texaswebstore.com
This message contains blocked images.
Message body
They came in like that
You guys did a great job on them
Thanks again
From: danny@texaswebstore.com [mailto:danny@texaswebstore.com]
Sent: Friday, November 13, 2015 7:46 AM
To: Neil ******
Subject: Re: horns
from Danny:
That's awesome!!! Did you paint the horns black or did they come almost all black?
That matches perfectly.
Thanks for the pics
From: Neil ******@******.com>
To: danny@texaswebstore.com
Sent: Friday, November 13, 2015 7:34 AM
Subject: horns
Danny
Just wanted to say thank you
The texasweb store has great customer service keep up the good work
I have attached a picture for you
Neil ******
Parts Manager
Airport Chrysler Jeep Dodge Ram
partsmgr@******.com
-------------------------------------------------------------------------------------
Chad ******@******.com>
11/10/15 at 3:32 PM
To <danny@texaswebstore.com>
Message body
Everything is perfect! Love the horns!
Chad
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*If there is ever an issue, we will correct it. period!
From: Lisa ******@******.com>
To: "danny@texaswebstore.com" <danny@texaswebstore.com>
Sent: Wednesday, October 28, 2015 9:55 PM
Subject: Re: Follow up from TexasWebStore
Hi Danny,
Thank you for the super communication through our entire experience of dealing with your store.
I am attaching 3 pictures so you can see how our box arrived today. Our metal sculpture was
bent. Now, we straightened it as much as we could, and we are actually going to hang this
outside so we decided to keep it and not send it back.
But, I believe you should share these pictures with your source so they know how they are
shipping the art is not supported enough; it needs another board or something to keep it safe
during the shipping process.
I will rate you on Yahoo and give you a great rating because you've been a joy to work with!
Thank you,
Lisa
++
From: "danny@texaswebstore.com" <danny@texaswebstore.com>
To: Lisa ******@******.com>
Sent: Thursday, October 29, 2015 7:00 AM
Subject: Re: Follow up from TexasWebStore
Good morning Lisa,
I am so sorry. I will send you another one if that one won't work as it should for your project.
Thank you for your kind words about me and TexasWebStore. I will definitely share this with the
manufacturer and their warehouse.
Please advise if you want to swap it.
Have a Great Day,
Danny
++
Re: Follow up from TexasWebStore
People
Lisa ******@******.com>
10/29/15 at 8:52 AM
To
danny@texaswebstore.com
Message body
Thanks for writing me back Danny. We'll keep it for our project and appreciate your
communication and service.
Have a great day!
Lisa
----------------------------------------------------------------------------------------------------
10/28/15 at 7:24 PM
To danny@texaswebstore.com
Message body
Danny,
All is what I expected. The axis throw is beautiful!
Thanks, James
Thanks, James
----------------------------------------------------------------------------------------------------
Mason ******@******.com>
08/29/15 at 12:52 PM
To danny@texaswebstore.com
Message body
Thanks received item and work great for our wedding venue
----------------------------------------------------------------------------------------------------
biker****** <biker******@******.com>
08/12/15 at 10:28 AM
To Danny Prince
Message body
Hi Danny,I did receive my order yesterday, it is beautiful ??
Sent from my iPhone
----------------------------------------------------------------------------------------------------
Maggie ******@******.com>
06/09/15 at 1:30 PM
To Danny Prince
Message body
Hi, Danny! Sure hope you and yours escaped all that bad Texas weather! We have unexpected
drizzle here in Ventura this morning, which is highly unusual this time of year, and we are going
to treasure every scarce drop in this drought.
Thom is absolutely delighted with his horns. Only problem is he has changed his mind about
three times about where to hang them, as he is so pleased. I really appreciate your arranging all
this for us and taking care of it. Was not uncomplicated....
Picture is of Thom (beard) with some of last week's fishing.
Best wishes,
Maggie ****** & Thom ******
--------------------------------------------------------------------------------------------------
lynn ******@******.com>
06/03/15 at 9:19 PM
To Danny Prince
Message body
Everything was fantastic. Just perfect. We may be ordering another one but larger soon. Thank
you very much.....Lynn Collins
Sent from my iPad
------------------------------------------------------------------------------------------------
Ross ******@******.com>
06/03/15 at 8:55 PM
To Danny Prince
This message contains blocked images.
Message body
Danny I love it!! Gave it to my clinical Director. She from El Paso. Thought it would be a good
touch for her new office!! Thank you!
image1.jpeg
Ross ******
******
Outpatient/Sober Livings
Director/Founder
----------------------------------------------------------------------------------------------
Nickolas ****** - through Yahoo Shopping <******@******.net>
06/02/15 at 7:19 PM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Fantastic! Will shop again!
-----------------------------------------------------------------------------------------------
Gloria ****** - through Yahoo Shopping <******@******.com>
05/30/15 at 6:18 PM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
--------------------------------------------------------------------------------------------
April ****** - through Yahoo Shopping <******@******.us>
05/29/15 at 10:18 AM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This was the first purchase I ever made from texaswebstore.com. Danny Price was
extremely helpful and informative. When I had questions, he responded quickly. I received my
order as promised. I will definitely use the company again.
Thank you.
-----------------------------------------------------------------------------------------------
MICHAEL ****** - through Yahoo Shopping <******@******.COM>
05/20/15 at 8:09 AM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Great service. I will shop here again. Very happy with the product, price and personalized
service. Thanks
----------------------------------------------------------------------------------------------
We will correct any issues by us or our vendors, period!
David ******@******.com>
05/03/15 at 2:09 AM
To Danny Prince
Message body
Other than one piece getting bent in a couple of places everything was awesome.
David ****** - through Yahoo Shopping <******@******.com>
05/03/15 at 2:08 AM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Awesome help by the person who helped me. Went above and beyond . Only issue is one of
the pieces got bent.
--------------------------------------------------------------------------------------------------------
Jerry ****** <******@******.com>
03/18/15 at 4:42 PM
To danny@texaswebstore.com
Message body
Received my lamp shades today. These are awesome looking shades especially with the eagle on
it. Well worth the price and wait. On a scale 1-10, I give your website, product and customer
service a {10}. Thank you, Jerry ******
Sent from my iPhone
---------------------------------------------------------------------------------------------------------
Christina ****** - through Yahoo Shopping <******@******.com>
03/13/15 at 2:39 PM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
Title:
Body:Easy purchase. Great customer service; they were easy to get a hold of and got back to me
quickly. They really seemed to care that I was happy with my purchase. Good quality of product.
------------------------------------------------------------------------------------------------------------
Roxy ****** - through Yahoo Shopping <******@******.net>
03/12/15 at 6:49 PM
To danny@texaswebstore.com
Message body
Rating: Good
Comments:
Price Rating:OK
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Good
Title:
Body:with the cost of the frame and shipping charges it was a little high, but I do like the frame.
--------------------------------------------------------------------------------------------------------------
From: KATHLEEN ****** <******@******.net>
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, March 4, 2015 8:10 PM
Subject: Re: Follow up from TexasWebStore
Danny,
All we can say is the ottoman turned out just beautiful. The hide the leather the colors the tacks....
awesome job. Thanks again. KATHLEEN
Sent from my iPad
-------------------------------------------------------------------------------------------------------------
gene - through Yahoo Shopping <******@******.net>
02/13/15 at 9:33 PM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------------------------------------------------
Junk <******@******.com>
01/05/15 at 3:14 PM
To Danny Prince
Message body
Hi Danny
Just got the horns and my husband LOVES them!!!!
Thank you so much ??. I'm sure we will be ordering from you again.
Christy
Sent from my iPhone
------------------------------------------------------------------------------------------------------------------
Sandra ******@******.net>
12/26/14 at 11:34 PM
To Danny Prince
Message body
Danny,
I greatly appreciate your personal attention to my order and following up as you have. I bought
the longhorns as a Christmas gift to my very hard to buy for boyfriend. He was completely
shocked and surprised to get them! They were perfect and the absolute perfect gift for him. He
loved them so much he immediately left my house to go home and hang them in his living room!
My only concern now is saving the money to have plastic surgery done to remove the smile from
his face!
Thank you so much!!
Sent from Yahoo Mail on Android
sandra - through Yahoo Shopping <s@att.net>
12/26/14 at 11:33 PM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------
William D - through Yahoo Shopping <Bill@******.com>
12/19/14 at 2:39 PM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Ordered the Texas longhorns for a Christmas gift . Before ordering I called
And spoke with Danny , he was very helpful . I recieved horns in 3 days ground , and they are
awesome !! What a great company , I will definitely shop there again .
Thanks Danny
-------------------------------------------------------------------
webhosting-userform@texaswebstore.com
10/04/14 at 12:53 PM
To danny@texaswebstore.com
Message body
name = Kathleen ******
email = ******@*****.com
phone =
comments = WOW, not only great art but great service. My daughter got Freed Spirit Friday, the
day after I e-mailed you. She is beautiful. She was a new home gift. Thanks for you quick service.
--------------------------------------------------------------------
webhosting-userform@texaswebstore.com
10/04/14 at 12:53 PM
To danny@texaswebstore.com
Message body
name = Kathleen ******
email = ******@*****.com
phone =
comments = WOW, not only great art but great service. My daughter got Freed Spirit Friday, the
day after I e-mailed you. She is beautiful. She was a new home gift. Thanks for you quick service.
REMOTE_HOST: 146.135.98.9
-------------------------------------------------------------------
Brett ******@*******.com>
09/11/14 at 11:18 PM
To danny_prince@texaswebstore.com
Message body
HI Danny,
A note to thank you for taking care of the beautiful set of longhorns for me. I sent them as a
wedding gift to my cousin in Chicago - he said it was the best gift he received. The arrived in
perfect shape and look terrific. Here's a picture he sent me...you're welcome to use it.y
Many thanks and I'll be sending more.
Brett P
Dallas
--------------------------------------------------------------------
lbgo******@******.net
09/08/14 at 1:31 PM
To Danny Prince
Message body
Hi Danny, I received the rug this morning. I am very happy and overwhelmed how beautiful the
hide adds to my living room. You did a wonderful job and the best customer service. It was such a
pleasure doing business with you. Thank you so much. Anna ******
------------------------------------------------------------------
Mary ****** - through Yahoo Shopping ******@******.com>
09/08/14 at 8:29 AM
To danny@texaswebstore.com
Message body
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Danny Prince at Texas Web Store is all about customer service. He mailed me leather
swatches of the couch upholstery so I could select what I wanted. He helped get my couch
delivered at the time I requested and was in touch via e-mail or cell phone communication
throughout the process. I highly recommend Texas Web Store.
-------------------------------------------------------------------
-----Original Message-----
From: Danny Prince <danny@texaswebstore.com>
To: Jim C <******@*****.com>
Sent: Fri, Aug 29, 2014 3:42 pm
Subject: Follow up from TexaswebStore
Hi Jim,
You know the drill...
We like to follow up with our customers to know that all is well.
It is our goal to meet or exceed our customers’ expectations in our customer service and our
product quality. Your feedback is important to us. Please advise as to your overall experience
with us.
Please rate our site when you get the request if you have the time.
Don't forget to bookmark us at www.texaswebstore.com for your convenience.
Again, Thank You for shopping with us.
If you have any questions, please contact me here.
Always ready to serve!
Have a Great Day,Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
Done....and thanks again for taking care of everything. I received the order today.
Jim ******
------------------------------------------------------------------
matthew****@t******.com
08/29/14 at 10:06 PM
To danny@texaswebstore.com
Message body
Danny,
We rec’d our Longhorns today and they are beautiful and PERFECT! Love the color, shape, curve,
length and fit! They’ll hang beautifully at either space we had hoped and visualized. The horns
are beyond expectation, as was your swift, responsive service and follow through. Thank you for
taking the time to understand what our vision was and delivering on that so quickly. Hard to
believe this was just an idea a week ago, and that we now already have what we had been looking
for. The horns came packaged for shipping really well also. I’m sure we’ll get many compliments
and questions as to where we got them and I’ll be certain to send them to you and your site.
Thanks again for the great, personal service, rarely seen with online web orders.
Matt
---------------------------------------------------------------
Judy C <******@******.com>
08/02/14 at 11:34 AM
To Danny Prince
Mr. Prince - I love the lamp shade. I had broken my other shade when cleaning one day. The old
one was a little taller, but this one works fine. It is very beautiful. Your service was so fast and
packaging was fantastic. It arrived in perfect shape. Thank you and I will keep your store
bookmarked in case I need anything else. P.S. I'm originally from Ft. Worth!
Sincerely, Judith C
---------------------------------------------------------------------
Billy ******@******.com>
07/14/14 at 6:47 PM
To Danny Prince
Message body
My wife was very pleased with her present. Thanks for the excellent service. Billy Marchal
On Jul 14, 2014 6:43 PM, "Danny Prince" <danny@texaswebstore.com> wrote:
-------------------------------------------------------------------
Josh ******@******.com>
07/12/14 at 11:45 AM
To Danny Prince
Message body
Danny,
The horns look great! Well past my expectations! Thanks again, Josh
Sent from my iPhone
On Jul 12, 2014, at 7:43 PM, Danny Prince <danny@texaswebstore.com> wrote:
--------------------------------------------------------------------
Kim ******@******.com>
07/02/14 at 2:54 PM
To Danny Prince
Message body
Love the shades thanks
Sent from my iPhone
--------------------------------------------------------------------
matt ******@******.com>
06/14/14 at 3:02 PM
To Danny Prince
Message body
Danny,
The chairs arrived in perfect condition and they look great! Thanks again for your time and help.
Matt & Kathy ******
-------------------------------------------------------------------
Richard ******@******.net>
06/09/14 at 8:09 AM
To Danny Prince
Message body
Danny,
Ken received his gift and loved it. Thanks for your help.
Richard ******
****** ****** Ltd
******@******.net
--------------------------------------------------------------------
Kim ******@******.com>
06/05/14 at 3:48 PM
To Danny Prince
Message body
Hello there, and thank you for checking in. ?? So, the lamp shades are exceptional, and they look
amazing.
Thank you so very much for the great products, and for the incredible customer service; I will
forever be a regular customer!
Kim
-------------------------------------------------------------------
Terry ******@******.com>
05/14/14 at 5:00 PM
To Danny Prince
Message body
Danny,
The sectional is absolutely gorgeous. Thanks for all of your follow up and great customer service!
Terry
--------------------------------------------------------------------
Anthony ******@******.com>
05/04/14 at 9:32 PM
To Danny Prince
Message body
Hi Dan,
Thank you so much for the first rate personalized service provided by you and your company. The
horns arrived promptly, we're shipped securely, and are in excellent condition. My son is very
pleased with his gift. I would highly recommend your company to anyone.
Thanks again,
Tony ******
Sent from my iPad
--------------------------------------------------------------------
Dial@******.net
04/04/14 at 11:55 AM
To danny@texaswebstore.com
Message body
Danny,
Just wanted to confirm with you that the horns you had shipped to Grapevine, Texas arrived all
intact. We appreciate the way they were packed and should be good to get to Canada via air.
Thanks for dealing with our order so effectively, great customer service!
Regards,
Dianne
--------------------------------------------------------------------
Idalia ******@******.net>
02/08/14 at 9:37 AM
To Danny Prince
Message body
Danny,
All I can say is THANK YOU! The lamp shade was a gift for my husband's birthday in March but I
could not wait. It was so beautiful that I gave it to him early. He just loved it and it fit the old lamp
perfectly.
Your site is excellent. There is a great variety of items to choose from. It is colorful and easy to
browse and make your purchase. I most likely will visit and purchase again.
Thanks again!
Idalia ******
Sent from my iPhone
-------------------------------------------------------------------
cmill1731 ******@******.net>
01/29/14 at 10:27 AM
To Danny Prince
Message body
I received both lamp shades in excellent condition and the lamps are now assembled and in use.
Thank you very much!! You definitely will have a return customer. I have attached a picture of
the final product!!
Carol
--------------------------------------------------------------------
Susan ******@******.com>
01/03/14 at 5:01 PM
To Danny Prince
Message body
We got our package yesterday...the horns are just what we wanted for the fireplace! Thanks!!
--------------------------------------------------------------------
From: Flaminia
To: "danny@texaswebstore.com"
<danny@texaswebstore.com>
Sent: Friday, April 12, 2013 1:49 AM
Subject:
Hi Danny,
Wanted to send you a photo of my
apartment in Rome (Italy) with my horns up. I love them! Thanks again for your help.
Best,
Flaminia
______________________________________________________
From: Rhonda
To: danny@texaswebstore.com
Sent: Thursday, April 11, 2013 6:03 PM
Subject: Horse
Just received my spirit horse!! Cant wait to get him on the wall. He is perfect.
Thanks,
Rhonda
Sent from my iPhone
_________________________________________
Thank you Rhonda...I appreciate the opportunity!!!
Happy Easter to you and yours as well,
Danny
From: Rhonda
To: danny@texaswebstore.com
Sent: Saturday, March 30, 2013 2:54 PM
Subject: Service
Your service is great. So glad I found you. Thanks again and Happy Easter.
Rhonda
Sent from my iPhone
_________________________________________
From: Abdel
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, March 20, 2013 10:08 PM
Subject: Re: ETA from TexasWebStore
All is well Danny.THank you for your attentiveness and professionalism . They fit perfectly.
All the best.
Abdel
On Mar 20, 2013, at 6:03 PM, Danny Prince wrote:
Was it from Dan Post Boots? 3:12 is precisely when UPS shows them to be delivered and signed
for by Herbert. The tracking # is 1Z3110070.
Let me know all is well please.
Thank you,
Danny
From: test
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, March 20, 2013 3:12 PM
Subject: Re: ETA from TexasWebStore
Hello Danny,
UPDATE: We just received a delivery from another company from THE UPS truck about 10 minutes
ago. They usually do not deliver twice in one day to our address , which would mean that the ETA
of 3/20/13 is probably not going to be realized today. Would you please track the delivery from
your side as wells send me the tracking number as I requested in the previous email below.
Thank you.
Abdel
On Mar 20, 2013, at 2:59 PM, test wrote:
Good Afternoon Danny,
I left a message for you on your Voicemail. My assumption is that ETA translates as Estimated Time
of Arrival? You stated below that the date would be today, 3/20/13. Would you also send me the
tracking number so that I can check on the delivery status from UPS. Thank you in advance .
Regards,
Abdel
On Mar 15, 2013, at 7:56 PM, Danny Prince wrote:
Thanks, I will.
PS...get you some good leather conditioner to apply every now and then. Teju skin is a great skin
properly taken care of. All reptile skin will dry out faster than mammal skin, thus some good
leather CONDITIONER. Properts puts some out and are at most shoe stores. The # 1 thing you can
do to care for your boots is to wipe them clean of dust and grit occassionally if not worn often and
right after every use. NEVER dry them out with a heat source, use a fan or a blow dryer "air" only if
you need to get them dry quickly for some reason. If you have never worn boots before be aware
that the heel will slip more at first until the sole wears in a little and becomes more pliable. After
that it will still slip some, that is normal. If you have any other questions feel free to ask. Now or
later as our customer service is forever.
Thank you for the opportunity to prove that,
Danny
From: abdel
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, March 15, 2013 7:40 PM
Subject: Re: ETA from TexasWebStore
Thank you. I look forward to receiving and enjoying them. You have a great weekend as well.
On Mar 15, 2013, at 7:34 PM, Danny Prince wrote:
Hi Abdel,
Your boots have shipped. ETA is Wednesday 3/20/13.
Thank you for your business.
Have a Great Weekend, Danny
_____________________________
Awesome Wanda, Thanks for the quick response and letting me know.
Have a Great Evening,
Danny Prince
From: Wanda
To: 'Danny Prince' <danny@texaswebstore.com>
Sent: Monday, March 18, 2013 7:40 PM
Subject: RE: Follow up from TexasWebStore
Hi Danny,
Thank you so much for contacting me; most just sell the item and wash their hands. What great
customer service. Anyway, I received the package on Saturday, and already have it hanging in its
new home. We love it!!!
Wanda
General Manager
Valdez
____________________________________________
From: Amy
To: Danny Prince <danny@texaswebstore.com>
Sent: Thursday, March 14, 2013 7:51 AM
Subject: Re: Follow up from TexasWebStore
Already filled out your report card; you are a straight A student!
Love the lamp shade! Thanks for all of your help. You are indeed a
Prince!
On Thu, Mar 14, 2013 at 5:28 AM, Danny Prince <danny@texaswebstore.com> wrote:
> Good morning Amy,
>
> We like to follow up with our customers to know that all is well.
> It is our goal to meet or exceed our customers’ expectations in our customer
> service and our product quality. Your feedback is important to us. Please
> advise as to your overall experience with us.
> Please rate our site when you get the request if you have the time.
> Don't forget to bookmark us at http://www.texaswebstore.com/ for your convenience.
> Again, Thank You for shopping with us.
> If you have any questions, please contact me here.
> Always ready to serve!
> Have a Great Day,Danny Prince
> danny@texaswebstore.com
> TexasWebStore
> 877-907-0880
_______________________________________
From: Amy - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Thursday, March 14, 2013 7:49 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Wow, what a great experience! Danny Prince (perfect last name) gave me more
personalized, helpful service than the local merchants! Very impressive. I will tell everyone about
the texaswebstore!
___________________________________________
From: "Jacquelyn"
To: Danny Prince <danny@texaswebstore.com>
Sent: Tuesday, March 5, 2013 8:59 AM
Subject: RE: Your order at TexasWebStore
I didn’t realize when I purchased the shade that it had the small holes in it. BUT,WOW, does it look
cool. I will send you a picture from my phone of the shade on the lamp my 10 yr. old daughter
made for our County Project show.
From: Danny Prince [mailto:danny@texaswebstore.com]
Sent: Wednesday, February 27, 2013 4:19 AM
To: W, Jacquelyn
Subject: Your order at TexasWebStore
Dear Jacquelyn,
Thank you for your order at http://www.texaswebstore.com/
I will notify you once your shade ships.
If you have any questions please contact me here.
Always ready to serve.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
_________________________________________
From: Rene - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, March 2, 2013 3:03 PM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Service was great.I was happy with everything.Will shop with them again. Yahoo!!
____________________________________
From: Rene
To: Danny Prince <danny@texaswebstore.com>
Sent: Thursday, February 28, 2013 2:36 PM
Subject: Re: Update from TexasWebStore
Good afternoon,
I just thought that I’d let you know that I got the horns a few minutes ago and already have them
hung. They’re great. My husband says that we’ll be getting another set pretty soon. Thank you .
Rene’ Stilwell............ FPRIVATE "TYPE=PICT;ALT=Smile"
______________________________________
Good morning Francisco,
Wonderful. That is the result we strive for at http://www.texaswebstore.com/ and I thank you for
sharing that with me as we always send a follow up letter to make sure all is well. It goes like this:
We like to follow up with our customers to know that all is well.
It is our goal to meet or exceed our customers’ expectations in our customer service and our
product quality. Your feedback is important to us. Please advise as to your overall experience
with us.
Please rate our site when you get the request if you have the time.
Don't forget to bookmark us at http://www.texaswebstore.com/ for your convenience.
Again, Thank You for shopping with us.
Always Ready to serve.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
Thank you for already answering that and your business!!
We look forward to hearing from you again.
May God Bless you and yours and all you endeavor to do,
Danny Prince
From: kvananda
To: Danny Prince <danny@texaswebstore.com>
Sent: Monday, February 25, 2013 11:05 PM
Subject: Re: Your order at TexasWebStore
Dear Danny,
The hide arrived, a day ahead of ETA. It is perfect; just drop dead gorgeous. That deer must have
died a natural death because I couldn't find a bullet hole anywhere. I really want to thank you for
the time you took and the quality you deliver. Good people like you are never going to be short
on customers. It's been a pleasure dealing with you and I wish you all the best of success.
Needless to say, next time I want a hide, guess who I'm calling?
Be blessed,
Francisco
On Feb 20, 2013, at 3:15 PM, Danny Prince <danny@texaswebstore.com> wrote:
Hi Francisco,
I told my specialist your application and left it in his capable hands. It shipped today. Your tracking
# is 1z. UPS doesn't show an ETA yet on their site, but they will in the morning. I will check it then
and let you know the results.
I will also be checking with you after you receive it and make sure all is well.
Be Blessed,<<Danny
From:
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, February 20, 2013 11:23 AM
Subject: Re: Your order at TexasWebStore
Hi Danny
It's great to be dealing with you. Don't remember if I mentioned it, but I'm fixing to lay the skin
loose on top of the seat of a large occasional chair. So that's why I'm hoping to have one with no
visual defects from the fur side. I know you'll do what you can. Thanks!
Be Blessed
Francisco
On Feb 19, 2013, at 2:26 AM, Danny Prince <danny@texaswebstore.com> wrote:
Good morning Fransisco,
Thank you for confirming receipt of my e-mail and thank you for the opportunity. I am on it and will
keep you informed.
Have a Blessed Day,
Danny Prince
From: "@yogasrf.org"
To: Danny Prince <danny@texaswebstore.com>
Sent: Monday, February 18, 2013 9:26 PM
Subject: Re: Your order at TexasWebStore
Hi Danny
Thanks for the confirm. Glad to know you're taking care of this purchase. I look forward to
opening the package of a great looking hide.
Best wishes
Francisco
On Feb 18, 2013, at 5:06 PM, Danny Prince <danny@texaswebstore.com> wrote:
Hi Fransisco,
Thank you for your order at http://www.texaswebstore.com/.
The price is $375.00 for the furniture grade hide 30 x 40 overall dimensions. The freight is free so
your total is $375.00
I will notify you once your hide has shipped.
Please confirm you received this e-mail so I know I wrote it down correctly.
If you have any questions please contact me here.
Always ready to serve.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore 877-907-0880
___________________________________
Hi Susan,
Great! Thank you for letting me know. I am sure your son will love them. They are great for guys, I
love mine.
Thank you for the opportunity to practice that lost art and thank you for your business at http:
//www.texaswebstore.com/
Have a great Weekend,
Danny Prince
From: Susan
To: 'Danny Prince' <danny@texaswebstore.com>
Sent: Friday, February 22, 2013 8:25 AM
Subject: RE: Follow up from TexasWebStore
Thank you, Danny,
The longhorns arrived yesterday in great condition as far as I could tell. I did not remove the
bubble wrap as they are a gift for my son's birthday today and I still have to bring them home from
the office. I appreciate your service! It seems at times it is a lost art in this country today.
Best regards,
Susan
______________________________________
Hi Patti,
Thank you for letting us know all is well and thank you for the opportunity at http://www.
texaswebstore.com/
We look forward to hearing from you again,
Danny Prince
From: Patti
To: Danny Prince <danny@texaswebstore.com>
Sent: Monday, February 18, 2013 1:20 PM
Subject: Re: Follow up from TexasWebStore
The are very nice. Thank you for all your help
Sent from my iPhone
__________________________________________
From: Jennifer - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, February 13, 2013 12:21 PM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:The fram that I ordered was better than I expected. I gave it as a gift and they absolutely
loved it!!! I will definitely order from Texas web store again.
_______________________________________________
From: Travis - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, February 9, 2013 9:12 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Awesome quality product with exceptional customer service
____________________________________________
From: Debhi
To: danny@texaswebstore.com
Sent: Saturday, February 9, 2013 8:58 AM
Subject: lamp shade
Danny,
Thank you for following our order from beginning to end. We love the lamp shade and look
forward to our son enjoying it for years to come. Our experience with your company has been a
truly positive one...others could take lessons :)
Blessings!
Deb
____________________________________
From: Debhi - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, February 9, 2013 8:51 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
______________________________________________
From: Travis
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, February 8, 2013 10:38 PM
Subject: Re: ETA from TexasWebStore
Danny,
Horns arrived on time and in great shape. Awesome craftsmanship, my boy is thrilled. Thanks
again.
Travis
_______________________________________________
From: Rene *** - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, January 30, 2013 9:58 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
_______________________________________________
From: Del
To: 'Danny Prince' <danny@texaswebstore.com>
Sent: Tuesday, January 29, 2013 7:10 PM
Subject: RE: Follow up from TexasWebStore
Excellent packaging and very happy with my product. Thank you very much. Del Meadows
_______________________________________________
Hi Kay,
I apologize for the issue and thanks for the info about it. I will forward this to shipping. I am glad
you were able to correct it easily and even more thrilled that you love it and accomplished your
desire.
Thank you for your business at http://www.texaswebstore.com/
Have a wonderful evening,
Danny Prince
From: KAY
To: Danny Prince <danny@texaswebstore.com>
Sent: Thursday, January 24, 2013 1:36 PM
Subject: Re: Follow up from TexasWebStore
We love it! It arrived Tuesday, and by Tuesday evening it was hanging on the wall. The only
problem with it was that the very tip end was alittle bent, and I had to use a pair of pliers to
straighten it out. I think if you had used alittle bit bigger box this wouldn't have happened, as it
was actually poking through the box when it arrived, but we were able to fix it very easily and are
very happy with the purchase! Thanks again for everything
_______________________________________________
.From: Brenda through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Thursday, January 24, 2013 1:41 PM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This is beautiful on our wall! It is very secure with the three metal hangers provided on the
back. I would definately purchase from here again. Customer service was excellent!
_________________________________________________
From: Tina ***- through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Thursday, January 24, 2013 10:04 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
__________________________________________________
From: Michael Tremble
To: Danny Prince <danny@texaswebstore.com>
Sent: Thursday, January 24, 2013 7:08 AM
Subject: Re: Follow up from TexasWebStore
Danny,
My horns arrived in perfect condition. Thank you very much I appreciate your help. I will be
making additional purchases from your company in the future.
________________________________________________
From: Larry & Steph
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, January 23, 2013 2:43 PM
Subject: Re: Follow up from TexasWebStore
Danny
I love the lamp shade. It is beautiful
Steph
___________________________________
From:
To: Danny Prince <danny@texaswebstore.com>
Sent: Tuesday, January 22, 2013 7:59 AM
Subject: Re: Follow up from TexasWebStore
Yes Danny, all is well. Thank you so much. We are pleased with the products.
________________________________________________
From: Ava through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Monday, January 21, 2013 12:37 PM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Customer service was truly amazing. Efficient yet friendly. Product ordered shipped fast.
Couldn't be better.
From: A.and K.
To: Danny Prince <danny@texaswebstore.com>
Sent: Sunday, January 20, 2013 2:49 AM
Subject: Re: Follow up from TexasWebStore
Thanks. Your service was incredibly efficient and friendly. The lamp shade arrived right on time
and looked as portrayed. Thank you for your great service.
Ava
_______________________________________________
More cowhide furniture
----- Forwarded Message -----
From: Brad M - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Monday, January 14, 2013 5:21 PM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I was completely satisfied with the product i recieved, and even more satisfied with the
Service. Communication was clear and extremely fast.
______________________________________________
Cowhide Furniture
----- Forwarded Message -----
From: Verlin *** - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Monday, January 14, 2013 9:08 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
_______________________________________________
From: Glenna *** - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, January 12, 2013 9:17 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:
Shipping Options Rating:
Delivery Rating:
Ease of Purchase Rating:
Customer Service Rating:
Title:
Body:
_______________________________________________
From: Tim H - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, January 12, 2013 8:42 AM
Subject: Customer feedback on order yhst-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This purchase was very hassle free. Communication between the seller and the buyer were
great. Will buy from texaswebstore again in the future.
______________________________________________
From: Danny Prince [mailto:danny@texaswebstore.com]
Sent: Wednesday, January 09, 2013 5:21 AM
To: ***, Bradley
Subject: Update from TexasWebStore
Good morning Brad,
It says that the potential ETA is today. They will probably call you today to schedule an
appointment.
Please let me know how it goes and be sure to inspect all packaging for damage before you sign.
If there is any be sure and note it on the bill and have the driver sign it.
Have a Great Day,
Danny Prince
From: "***, Bradley"
To: Danny Prince <danny@texaswebstore.com>
Sent: Thursday, January 10, 2013 10:35 PM
Subject: RE: Update from TexasWebStore
I got my bed today. You and your team at Texaswebstore make a Great product. My wife and I
couldn’t be happier. We will definitely be doing business with you in the future for Night stands.
Once again thank you so much.
-------------------------------------------------------------------------------------------------
From: laurence
Subject: Re: Your statues
To: "David Prince"
<david_prince@texaswebstore.com>
Date: Saturday, February 18, 2012, 1:56 AM
Hello,
I’ve opened the box this morning and
everything is OK, thank you very much
for taking so much care of the items
you ship overseas
Regards,
Laurence
_______________________________________________
On Fri, 2/3/12,
From: Sheri
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Friday, February 3, 2012, 8:53 PM
Hey there Danny...we received the lamp shade from ya'll and it is absolutely beautiful!!!! thanks
soooo much...we've had lots of compliments on it already. we received very quickly and we will
definitely keep you in mind for more items to order!!! thanks again!!! Sheri
__________________________________________________
From: andrew - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, March 31, 2012 4:20 PM
Subject: Customer feedback on order yhst-7389021336-18
Rating: Good
Comments:
Price Rating:OK
Shipping Options Rating:OK
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Good
Title:
Body:A good e-store overall. although the lamp shade i wanted was out of stock.i left the option of
alternate selection up to the store and recieved a moose print shade which would be nicer if i
lived in maine.there are no moose here in florida.it would not have been my first choice.maybe a
deer or a bear, but a moose?guess ill have to move to maine now.the lamp is nice though.
__________________________________________________
From: Michele - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent February 29, 2012 9:54 AMnt: Wednesday,
Subject: Customer feedback on order yhst-7389021336-1787
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Customer service was wonderful and kind. The product was delivered on time. I was very
pleased with the service all around. I will definetly use this merchant again.
_________________________________________________
From: .dom
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, February 24, 2012 6:32 PM
Subject: Re: Follow up from TexasWebStore
Hi Danny I received the boots they are really nice. I just wanted to thank you again for all your
help. Keep me posted if you come across a pair of caiman belly boots that are reasonably priced
and have a great weekend.....Dom
_________________________________________________
From: Tamara - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Friday, February 24, 2012 10:16 AM
Subject: Customer feedback on order yhst-73890213-1774
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
________________________________________________
On Tue, 2/21/12, charles/syl wrote:
From: ch/syl
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Tuesday, February 21, 2012, 7:05 PM
Danny, we are very happy with our order. It was just what we were looking for. Looking forward to
looking thru your site for more.
Ch and Syl
____________________________________________________
On Tue, 2/21/12, ch - through Yahoo! Shopping
From: ch - through Yahoo! Shopping <@earthlink.net>
Subject: Customer feedback on order yhst-7389021331-1771
To: danny@texaswebstore.com
Date: Tuesday, February 21, 2012, 7:02 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:very satisfied with this webstore and mechandise we recieved.
_________________________________________________
On Mon, 2/20/12, Deb
From: Deb P <@aol.com>
Subject: Re: Follow up from TexasWebStore
To: danny@texaswebstore.com
Date: Monday, February 20, 2012, 12:19 PM
Hi Danny,
We love the piece I purchased. It looks great and came just in time for Valentines! My boyfriend is
an avid hunter and this is a great addition to his collection.
Thanks again for the great service!
Deb P
____________________________________________________
On Tue, 2/14/12,
Subject: Re: Eta on Horns from TexasWebStore Reply
To: danny@texaswebstore.com
Date: Tuesday, February 14, 2012, 2:10 PM
Hi, the horns arrived yesterday they are very nice,
thank you, Fay
_____________________________________________________
On Sun, 2/12/12, Tom - through Yahoo! Shopping wrote:
From: T - through Yahoo! Shopping <@earthlink.net>
Subject: Customer feedback on order yhst-73890213-1780
To: danny@texaswebstore.com
Date: Sunday, February 12, 2012, 2:53 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body
______________________________________________
On Wed, 2/8/12, Stephen - through Yahoo! Shopping wrote:
From: Stephen - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213361-1775
To: danny@texaswebstore.com
Date: Wednesday, February 8, 2012, 2:29 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
_______________________________________________
On Sun, 2/5/12, Charles - through Yahoo! Shopping wrote:
From: Charles A Fuqua - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-1773
To: danny@texaswebstore.com
Date: Sunday, February 5, 2012, 10:34 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
_______________________________________________
From: Vicki - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Tuesday, January 10, 2012 9:09 AM
Subject: Customer feedback on order yhst-7389031-1754
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:The Elk and Bear lampshades are beautiful. The customer service is 5 star quality and
shipping is very quick.
------------------------------------------------------------------------------------------
From: Janet - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, December 10, 2011 4:56 PM
Subject: Customer feedback on order
yhst-73890218231-1721
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I was impressed with the quality. It equaled the price. My husband will love the cow hide. He
was looking at some that were much smaller and over priced. Can't wait for his reaction Christmas.
__________________________________________________
From: Michael - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Saturday, December 3, 2011 10:42 PM
Subject: Customer feedback on order yhst-7389021331-1695
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:One of the best customer service experience we have ever had. Highly recommend this
company to others.
__________________________________________________
From: Joanne - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, December 7, 2011 3:35 PM
Subject: Customer feedback on order yhst-7389021331-1718
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I am still in awe of the personal service I have gotten. Danny Prince/danny@texaswebstore.
com has been great!!!!
___________________________________________________
From: Pamela - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Sunday, December 4, 2011 7:02 PM
Subject: Customer feedback on order yhst-738902131-1709
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
___________________________________________________
From: Joann
To: danny@texaswebstore.com
Sent: Wednesday, December 31, 1969 7:00 PM
Subject: Re: Your order at TexasWebStore
Well, I think that is awesome!
Thank you again,
Joan
----- Reply message -----
From: "Danny Prince" <danny@texaswebstore.com>
Date: Wed, Nov 30, 2011 9:55 am
Subject: Your order at TexasWebStore
To: "Jo "
That is where we differ. Our goal is to provide you with that "Old Time Merchant" quality
experience. Like a corner grocery store used to be.
Thank you for your comment,
Danny
From: Joan
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, November 30, 2011 9:41 AM
Subject: RE: Your order at TexasWebStore
I have never ordered anything on-line and received any personable response, ever.
Thank you,
Joan
From:Danny Prince [mailto:danny@texaswebstore.com]
Sent: Wednesday, November 30, 2011 9:40 AM
To: Jo G
Subject: Re: Your order at TexasWebStore
Your are welcome Joanne...Thank You for the opportunity!!!
Danny
From:Jo
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, November 30, 2011 9:35 AM
Subject: RE: Your order at TexasWebStore
Thank you Danny!
J G
Preconstruction Coordinator
From:Danny Prince [mailto:danny@texaswebstore.com]
Sent: Wednesday, November 30, 2011 9:35 AM
To: Jo G
Subject: Your order at TexasWebStore
Good Morning Jo,
Thank you for your order at www.texaswebstore.com
I will notify you once your boots ship.
If you have any questions please contact me here.
Always ready to serve.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
______________________________________________
From: Peg
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, November 11, 2011 9:15 AM
Subject: Re: Follow up from TexasWebStore
The Horns are great. Very happy with them.
Lori
______________________________________________
From: Lor through Yahoo! Shopping
to:danny@texaswebstore.com
Sent: Friday, November 11, 2011 9:30 AM
Subject: Customer feedback on order yhst-7389021331-1685
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very pleased with my purchase
_______________________________________________
From: Danny Prince <danny@texaswebstore.com>
To: Karen
Sent: Friday, November 4, 2011 1:09 PM
Subject: Re: Eta from TexasWebStore
Happy to help, Thank you for the opportunity!!! That is our SOP (Standard Operating Procedure),
Old Time" Merchant on the web. Our values and customer service is based on your neighborhood
family run business.
Thanks again,
Danny
From: Karen
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, November 4, 2011 11:32 AM
Subject: Re: Eta from TexasWebStore
Thank you for the service. I think you went a little beyond the usual.
Karen
On Wed, Nov 2, 2011 at 9:09 PM, Danny Prince <danny@texaswebstore.com> wrote:
Hi Karen,
The Night Fall Indian Village wall art has shipped to Drew. ETA is 11/4/11 Friday.
Have a Great Evening,
Danny
_______________________________________________
From: Danny Prince <danny@texaswebstore.com>
To: Dave
Sent: Wednesday, November 2, 2011 9:09 PM
Hi Barb,
GREAT! Thank you for letting me know you received it and love it. Also the heads up on the
packing. I will check into that at the warehouse. What type of a floor lamp are you looking for? We
have some you may like.
Also, Thank you for your feedback on your experience with us as that is the most important thing
with us. We endeavor to provide our customers with awesome products and superior customer
service. I am happy that we achieved our goal.
We look forward to hearing from you again.
Until then...THANK YOU FOR YOUR BUSINESS!
Danny
From: Dave
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, November 2, 2011 7:16 PM
Danny,
I just opened the box with my shade in it. It is SO fantastic, I can't believe it. I'm so thrilled, you'll
never know. I will mention, though, there was absolutely NO packing material around it, so if the
box would have gotten crushed, the shade would have been ruined. I just thought you might like
to know for future shipments! I may be interested in another shade in the future, but I have to find
the right floor lamp first. I can't thank you enough and I really appreciate your kindness and want
you to know that I'm thrilled with my experience working with you!
Best regards,
Barb B
NOTE / from the TexasWebStore: We have never had a lamp shade damaged in shipment but if
ever there is, or any product, that is not covered by the insurance from the Shipper, TWS
(TexasWebStore), WILL replace it.
__________________________________________________
From: Danny Prince <danny@texaswebstore.com>
To: Jackie
Sent: Wednesday, November 2, 2011 10:08 AM
Subject: Re: Follow up from TexasWebStore
Good morning Jackie,
I am sorry to hear that you have been sick. I pray a speedy recovery for ya'll. Glad you like it so
much and that it survived. I apologize for the shape of the box and the scare.
You should use a leather conditioner on the shade avoiding the painted area. You can do the
inside as well as the outside. Once a year should be enough unless you notice certain areas
lightening more than the rest, then you should do it as needed to keep it uniform. Since leather is
natural it varies within each shade. You can get that at a boot store or a shoe store. Properts puts
out a good conditioner. If you can not find that you should be able to find some neats foot oil or
mink oil though either of those will darken it some. You can just apply it with your fingers if you
want to. FYI...saddle soap is a cleaner, not a conditioner like some think. If you ever have to use
that to clean a spot, be sure to condition it there after it dries as the saddle soap dries out the
leather a little.
Thank you for letting us know and your business.
Get well soon,
Danny
From: Jackie
To: DannyTexasWebStore <danny@texaswebstore.com>
Sent: Tuesday, November 1, 2011 11:04 PM
Subject: RE: Follow up from TexasWebStore
Hi Danny,
I apologize for not getting back to you before now. We have been sick.
We received the lamp shade and we are in love with it. It far exceeds what we thought it would
look like. It is very beautiful. We are very fortunate that it arrived in tact. The box it came in was
practically destroyed. Wholes on each side and bent up. We could not believe it survived. Are we
supposed to baby oil it with a cloth, cotton ball or just spray the baby oil on? Over and under?
How often as we would like to keep it beautiful? Are we supposed to baby oil the painted portions
too?
We could have used an extra extra large shade as I do not think you carry that size ;) but this one
still looks beautiful. We thank you graciously for the beautiful product.
Sincerely,
Jackie
NOTE / from the TexasWebStore: We have never had a lamp shade damaged in shipment but if
ever there is, or any product, that is not covered by the insurance from the Shipper, TWS
(TexasWebStore), WILL replace it.
__________________________________________________
From: Valerie - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Thursday, October 27, 2011 4:06 PM
Subject: Customer feedback on order yhst-738902-1670
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very pleased, great communication, high quality items!! thank you so much! -val
__________________________________________________
From: Bea - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, October 26, 2011 3:22 PM
Subject: Customer feedback on order yhst-738902131-1668
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Texaswebstore.com handled my order beautifully. I tried to order a specific color and they
got back with me very quickly to let me know what they had in stock. The kept be abreast of the
delivery process. My item came on time and very well packaged. I will order from them again.
___________________________________________________
From: Danny Prince <danny@texaswebstore.com>
To:
Sent: Wednesday, October 26, 2011 1:57 PM
Subject: Follow up from TexasWebStore
Hi Daniel,
We like to follow up with our customers to know that all is well.
It is our goal to meet or exceed our customers’ expectations in our customer service and our
product quality. Your feedback is important to us. Please advise as to your overall experience
with us.
Please rate our site when you get the request if you have the time.
Don't forget to bookmark us at www.texaswebstore.com for your convenience.
Again, Thank You for shopping with us.
Always Ready to serve.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
From: Daniel <@yahoo.com>
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, October 26, 2011 2:03 PM
Subject: Re: Follow up from TexasWebStore
Hi Danny,
Will do. Exceedingly pleased with the product and the service. Thanks!
Dan - >
- > From: Daniel - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, October 26, 2011 3:09 PM
Subject: Customer feedback on order yhst-738902133-1650
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Exceptionally pleased with everything
____________________________________________________
From: Danny Prince <danny@texaswebstore.com>
To: Live
Sent: Wednesday, October 26, 2011 11:56 AM
Subject: Re: Bar Stools have shipped
Hi Jeff and Jada,
GREAT!!! Thank you for letting us know. We appreciate your business at www.texaswebstore.com
and look forward to hearing from you again.
Since you have let me know that all is well I won't send our normal follow up letter, but you will get
a invtation to rate our store.
Thank you for this opportunity,
Danny
From: Live
To: Danny Prince <danny@texaswebstore.com>
Sent: Tuesday, October 25, 2011 3:33 PM
Subject: Re: Bar Stools have shipped
Hey Danny, We actually called the company number yesterday. We love them! Beautiful
construction, comfortable seats, great cowhide choices, perfect height...we were happily
surprised as we had never even seen them in person. Thank you so very much! We could not
have asked for anything better.
Thank you again,
Jeff and Jada M
Sent from Jada's iphone
NOTE / from the TexasWebStore: In some cases we are tied up on the phones or on intensive
updates on the WebStore. We return ALL phone calls in a timely manner in the event that you do
get voice mail so please leave us a voice mail message in the event that you experience this. It
does not have to be detailed unless you so desire.
___________________________________________________
From: Susanm
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, October 26, 2011 11:28 AM
Subject: Re: Update from TexasWebStore
I got the sectional in yesterday. Thank you for everything. It is very beautiful. Susan
Sent from my iPhone
__________________________________________________
From: "B, J. "
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, October 26, 2011 10:22 AM
Subject: RE: ETA from TexasWebStore
Hi Danny,
The horns arrived yesterday at my home in Maryland and I wanted to let you know they are
beautiful. The color is just what I wanted. Thanks so much,
Carolyn
___________________________________________________
From: K
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, October 21, 2011 11:34 AM
Subject: Re: ETA from TexasWebStore
Danny,
Thank you for your excellent service the horns were delivered yesterday and they are great!!!!!!
I will definitely come to you when we need any other Texas Decor.
Have a Great Weekend!
Kellie D G
____________________________________________________
From: Fiona - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Tuesday, October 18, 2011 3:04 PM
Subject: Customer feedback on order yhst-73831-1662
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
__________________________________________________
From: Val
To: Danny Prince <danny@texaswebstore.com>
Sent: Friday, October 14, 2011 12:45 PM
Subject: Re: Follow up on horns
They are perfect! Shipped/packaged very well, and love that they are pre mounted too. Makes it
so much easier to mount on the wall. Thanks again Danny :-)
Val
On Oct 14, 2011 8:06 AM, "Danny Prince" <danny@texaswebstore.com> wrote:
Hi Valerie,
UPS shows the horns delivered. Is all well?
Thanks, Danny
NOTE / from the TexasWebStore: The larger Longhorn or Bull Horn Wall Mounts do require a little
assembley. It is very easy to do and there are instructions included. This is necessary for the
integrity of shipping and arriving to your home, office or hunting lodge in good shape. They are
Very Carefully packed.
__________________________________________________
From: Donna - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Friday, October 14, 2011 11:55 AM
Subject: Customer feedback on order yhst-738902131-1665
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very great customer friendly service and help.
____________________________________________________
From: Dawn - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, October 12, 2011 3:53 PM
Subject: Customer feedback on order yhst-738901-1663
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
Wonderful...Thanks for letting us know.
We look forward to hearing from you again at www.texaswebstore.com
Thank you for your business,
Danny
From: Dawn
To: danny@texaswebstore.com
Sent: Wednesday, October 12, 2011 3:43 PM
Subject: RE: Follow up from TexasWebStore
I love it - Thanks so much!
Dawn R
Date: Wed, 12 Oct 2011 11:24:43 -0700
From: danny@texaswebstore.com
Subject: Follow up from TexasWebStore
To: dr@hotmail.com
Dear Dawn,
We like to follow up with our customers to know that all is well.
It is our goal to meet or exceed our customers’ expectations in our customer service and our
product quality. Your feedback is important to us. Please advise as to your overall experience
with us.
Please rate our site when you get the request if you have the time.
Don't forget to bookmark us at www.texaswebstore.comfor your convenience.
Again, Thank You for shopping with us.
Always Ready to serve.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
___________________________________________________
From: VanNessa
To: danny@texaswebstore.com
Sent: Thursday, October 6, 2011 11:38 PM
Subject: RE: Follow up from TexasWebStore
Hi Danny,
I love my new picture frame. It looks better than the picture online. Thank you so ouch. Your
customer service is one in a million. I want to find something else to buy to experience great
service and products.
Sincerely,
Vannessa
___________________________________________________
From: levi
To: danny@texaswebstore.com
Sent: Saturday, October 8, 2011 6:45 AM
Subject: RE: Follow up from TexasWebStore
Hi Mr. Prince,
I would like to thank you whole heartily for the excellent service, quality, and overall friendliness
of your company. The product arrived in a quick and orderly manner and the product itself was
outstanding. It was a present to my girl-friend and she fell in love with it. It was not necessary to
email me when the horns were shipped or even to follow up and make sure everything arrived
well. This is where your company will outshine anyone else trying to compete. I will defiantly be
recommending you to any and all of my friends, as well as i will be returning in the future to
purchase more items from your company.
Thank you and your company kindly,
Levi Snyder
-------------------------------------------------------------------------------------------
From:
To: DANNY_PRINCE@TEXASWEBSTORE.COM
Sent: Thursday, September 15, 2011 12:12 PM
Subject: Customer care.
I recently inquired about some lamp shades I had seen when I lived in Texas. I could not find them
on line, including your store. I made a phone call to you anyway and described what I wanted.
Danny knew what I was looking for and spent a few days searching for them as well. He also came
up empty and I ended up with something different, but equally as nice. What kind of people would
search outside their own store to find something for a complete stranger? I was completely blown
away with the service and willingness of your store to do that. Thanks a million.
Sent via DroidX2 on Verizon Wireless™
_____________________________________________
ANGIE HAD SPECIFIC INSTRUCTIONS ON SIZE, SHAPE AND COLOR.
Please keep this as close to 30" as possible, and please match the color as closely as possible to
the picture you have on the site for the 22" - 30" horns.
----- Forwarded Message -----
From: Danny Prince <danny@texaswebstore.com>
To: Angie
Sent: Wednesday, September 14, 2011 3:32 PM
Subject: Re: Follow up from TexasWebStore
Great Angie!!! Thanks for letting us know all is well. Also for rating our store, product and
performance.
Have a Great Day,
Danny
From: Angie
To: Danny Prince <danny@texaswebstore.com>
Sent: Wednesday, September 14, 2011 7:41 AM
Subject: Re: Follow up from TexasWebStore
everything is great! just got home from a trip abroad to find the horns beautifully packed and in
perfect condition. i will definitely try to rate you all today!!
thanks for all your help, danny.
angie
____________________________________________
From: Garrett - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Wednesday, September 14, 2011 7:44 AM
Subject: Customer feedback on order yhst-73890213368231-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:They were amazing - they answered all of my questions quickly and the product is exactly
what I had asked for. Everything was professionally done and I am extremely pleased with the
product! Thank you so much!
_____________________________________________
www.TexasWebStore.com
From: Nolan - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny@texaswebstore.com
Date: Tuesday, September 6, 2011, 12:51 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
____________________________________________________
On Tue, 9/6/11, Danny Prince <danny@texaswebstore.com> wrote:
From: Danny Prince <danny@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
To: "Bill & Barbara
Date: Tuesday, September 6, 2011, 9:52 AM
Hi Bill,
Thank you for your response. The forms are only generated to the orders done on line. Since I
did yours manually you did not get one. Thank you for responding this way so that we know you
are taken care of properly.
We look forward to hearing from you again.
Have a Great Day,
Danny
--- On Mon, 9/5/11, Bill & Barbara G wrote:
From: Bill & Barbara
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Monday, September 5, 2011, 9:15 PM
I was waiting for a form but then again It appears we can do this as in the old days. I felt your
service was very good. There was no way I could really tell if your shades would work on my lamps
until I got a hold of a few of them. Now, that I have those I think I can make them work. Will have to
change the harps a little to accommodate the depth of the shade which is not a problem. May look
at the next size up on the next order. Thank you for the help. Bill for Diamond T Ent.
----- Original Message -----
From: Danny Prince
To: Bill G
Sent: Friday, August 26, 2011 8:54 AM
Subject: Follow up from TexasWebStore
Hi Bill,
We like to follow up with our customers to know that all is well.
It is our goal to meet or exceed our customers’ expectations in our customer service and our
product quality. Your feedback is important to us. Please advise as to your overall experience
with us.
Please rate our site when you get the request if you have the time.
Don't forget to bookmark us at www.texaswebstore.com for your convenience.
Again, Thank You for shopping with us.
Have a Great Day,
Danny Prince
danny@texaswebstore.com
TexasWebStore
877-907-0880
____________________________________________
From: Catherine - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny@texaswebstore.com
Date: Friday, September 2, 2011, 9:20 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I am absolutely thrilled with this lamp, and also the personal care that I received when I was
looking for exactly what I wanted.
I could not be happier. This is a wonderful company.
_________________________________________________
From: Deborah
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Wednesday, August 31, 2011, 10:32 AM
We got the shades yesterday and they are perfect. My husband had taken a couple of older rifles
and turned them into floor lamps. The shade is perfect for the lamp and really completes it.
Ron & Deb P
______________________________________
From: Phyllis - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny@texaswebstore.com
Date: Tuesday, August 30, 2011, 3:31 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Danny is awesome, answers all questions and responds ot email asap. Fantastic store!!!
____________________________________________________
From: Patricia - through Yahoo! Shopping
To: dprince77069@yahoo.com
Sent: Sunday, August 7, 2011 12:30 PM
Subject: Customer feedback on order yhst-73890213368231-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Danny was there thru the whole thing and made the experience even better. Beautiful
products. Well worth the money.
GREAT CUSTOMER SERVICE.
Will shop again.
____________________________________________________
From: Robert
Subject: Re: Your order at TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Saturday, July 16, 2011, 9:30 AM
great looking shade, my son just bought his first home and i wanted something special to give
him. i took a old piece of one in. slate for the base drill thru it hooked everthing up to it. put on
your shade and put a old decoy on it. now i got a ship load guys that want one. its diff. a one of a
kind. thanks again
____________________________________________________
From: Nanette - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Tuesday, July 5, 2011, 10:58 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very helpful on my order. Will do business again
_______________________________________________________
From: Linda - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Sunday, July 3, 2011, 5:26 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
_______________________________________________________
From: CJ - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Saturday, July 2, 2011, 9:40 PM
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Customer service ROCKED! Thank you, Danny!
__________________________________________________________
From: Rolland - through Yahoo! Shopping
To: dprince77069@yahoo.com
Sent: Friday, August 26, 2011 9:53 PM
Subject: Customer feedback on order yhst-73890213368231-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
__________________________________________________________
From: Brian - through Yahoo! Shopping
To: dprince77069@yahoo.com
Sent: Wednesday, July 20, 2011 11:09 AM
Subject: Customer feedback on order yhst-73890213368231-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
__________________________________________________________
From: Danny Prince <danny@texaswebstore.com>
Subject: Re: ETA from TexasWebStore
To: "SeaJ"
Date: Saturday, July 2, 2011, 10:15 AM
I particularly like the one with the mirrors. You did a great job on that. We love customers pics.
Thanks for permission.
Have a Great 4th,
Danny
--- On Wed, 6/29/11, SeaJay wrote:
From: SeaJ
Subject: Re: ETA from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Wednesday, June 29, 2011, 11:40 PM
Really? They are THAT worthy??? You rock!!! Yes! you can use them on the site!
Does this mean we might keep in touch???
One of my best friends is after the Secretariat model, and although I am, too, I certainly can't
afford it at this time!!!
Thanks Danny!
Yours,
CJ
---------------------------------------------------------------------------------------------
From: Robin
To: Danny Prince <danny@texaswebstore.com>
Sent: Mon, November 15, 2010 9:56:07 PM
Subject: Re: Follow up from TexasWebStore
The site was easy to use and the item
I ordered was as expected. Thank you.
Robin
------------------------------------------------------------------------
From: Ann - through Yahoo! Shopping
To: dprince77069@yahoo.com
Sent: Mon, November 1, 2010 2:59:47 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Absolutely gorgeous piece of art. Beyond expectations.
-------------------------------------------------------------------------------------------------
From: CHRISTY
To: Danny Prince <danny@texaswebstore.com>
Sent: Thu, October 21, 2010 9:23:00 PM
Subject: Re: Follow up from TexasWebStore
Hi Danny,
Thanks for the great customer service and the product. We love the brindle cow hide. It looks
great in our new home addition!
Sincerely,
Christy
-------------------------------------------------------------------------------------------------
From: E.H.
To: Danny Prince <danny@texaswebstore.com>
Sent: Wed, October 6, 2010 12:59:07 PM
Subject: Re: Follow up from TexasWebStore
Thanks, Danny,
The elk shade came and is in perfect condition. It really looks nice with the elk sculpture base.
Thanks so much for all of your help.
Brenda W
-------------------------------------------------------------------------------------------------
This was received damaged is why everything except customer service is good instead of
excellent. I made sure she was kept informed and confident we would take care of her the whole
way. She called and said she finally received it and all was perfect.
Almost never does anything go wrong from the TexasWebStore, but you can REST ASSURED
That if anything does we will handle it in an expedient and Professional manner!
----- Forwarded Message ----
From: Debbie - through Yahoo! Shopping <@aol.com>
To: danny_prince@texaswebstore.com
Sent: Mon, September 27, 2010 11:48:04 AM
Subject: Customer feedback on order yhst-73890213368231-1375
Rating: Good
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------------------------------------
From: James
To: Danny Prince <danny@texaswebstore.com>
Sent: Fri, September 24, 2010 9:52:47 AM
Subject: Re: Follow up from TexasWebStore
Thanks, Danny, for your personal attention and follow. The lampshade was received by my
grandson as scheduled. My son sent a photo (attached).
Thanks again.
Jim
-------------------------------------------------------------------------------------------------
From: CL
To: danny@texaswebstore.com
Sent: Mon, September 13, 2010 1:06:50 AM
Subject: RE: Update from TexasWebStore
Thank you! Received the shade and it is gorgeous; exceeds my expectations. It is perfect in my
patio room, that serves as my 'dining room'; my entire house is in "ranch" decor, altho I live in
'Surf City, USA'.......I know it will be a 'conversation piece' when I entertain!
C., 'BC
-------------------------------------------------------------------------------------------------
From: Danny Prince <danny@texaswebstore.com>
To: Frances
Sent: Mon, September 13, 2010 11:06:05 AM
Subject: Re: Follow up from TexasWebStore
Hi Frances,
Thank you for letting us know and thank you for the opportunity. We look forward to hearing from
you again.
Have a Great Day,
Danny
From: Frances
To: Danny Prince <danny@texaswebstore.com>
Sent: Sun, September 12, 2010 3:16:45 PM
Subject: RE: Follow up from TexasWebStore
Danny,
Thank you for your great service. The shades arrived in perfect shape and look terrific on the
lamps. I have bookmarked your site.
Thanks again!
Frances
-------------------------------------------------------------------------------------------------
From: Stuart - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Sun, September 12, 2010 3:16:18 PM
Subject: Customer feedback on order yhst-73890213368231
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------------------------------------
From: Tina
To: Danny Prince <danny@texaswebstore.com>
Sent: Fri, August 27, 2010 5:12:34 PM
Subject: Re: Follow up from TexasWebStore
The lampshade is gorgeous, so very pleased. I had trouble finding the same lampshade with a
bear on your website, is it available?
Tina
From: Danny Prince <danny@texaswebstore.com>
To: Tina
Sent: Fri, August 27, 2010 7:41:51 PM
Subject: Re: Follow up from TexasWebStore
Great, glad you like it. For bears click here.
http://www.texaswebstore.com/antler_painted_shades.html
Have a Great Weekend,
Danny
-------------------------------------------------------------------------------------------------
From: Dana
To: Danny Prince <danny@texaswebstore.com>
Sent: Thu, August 26, 2010 10:58:33 AM
Subject: RE: Follow up from TexasWebStore
I think they will work out fine. Thank you very much for your attentive customer service. Will
recommend your site, if there is an opportunity. Take care, Dana
-------------------------------------------------------------------------------------------------
From: Sue- through Yahoo! Shopping <@yahoo.com>
To: danny_prince@texaswebstore.com
Sent: Mon, August 16, 2010 8:36:28 PM
Subject: Customer feedback on order yhst-73890213368231
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------------------------------------
From: Roxanne
To: Danny Prince <danny@texaswebstore.com>
Sent: Tue, August 17, 2010 11:40:31 AM
Subject: RE: Update from TexasWebStore
Perfect! You guys were awesome.
From: Danny Prince [mailto:danny@texaswebstore.com]
Sent: Tuesday, August 17, 2010 8:39 AM
To: Roxanne R
Subject: Re: Update from TexasWebStore
Hi Roxanne,
The only other charge besides the horns was freight for $ 13.74. The horns were the $ 79.99 for a
total of $ 93.73.
Thanks for letting us know you received it OK.
Have a Great Day,
Danny
From: Roxanne
To: Danny Prince <danny@texaswebstore.com>
Sent: Tue, August 17, 2010 10:49:20 AM
Subject: RE: Update from TexasWebStore
I received them yesterday Thank you!
Can you please send me a break down of the cost?
Thanks much,
Roxanne R
From: Danny Prince [mailto:danny@texaswebstore.com]
Sent: Wednesday, August 11, 2010 2:04 PM
To: Roxanne
Subject: Update from TexasWebStore
Hi Roxanne,
Your horns have shipped. ETA is 8/16/10.
-------------------------------------------------------------------------------------------------
From: Jamie - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Wed, August 11, 2010 4:52:43 PM
Subject: Customer feedback on order yhst-73890213368231
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I'm glad I received this evaluation link because I was planning on writing a thank you email
to Texas Webstore. The customer service, responsivness and promptness that I received from
this company was outstanding. I couldn't have asked for a better experience.
Regards,
Jamie
-------------------------------------------------------------------------------------------------
From: Connie
To: Danny Prince <danny@texaswebstore.com>
Sent: Fri, July 2, 2010 8:41:14 AM
Subject: RE: Update from TexasWebStore
GOT IT DANNY! THANKS, YOU’RE THE MAN! IT’S A NICE GIFT, WILL COME BACK TO YOUR WEBSITE.
THANKS FOR THE GREAT SERVICE, AND HAVE
A REAL GOOD DAY.
CONNIE S. B
-------------------------------------------------------------------------------------------------
From: Ricky - through Yahoo! Shopping
To: danny@texaswebstore.com
Sent: Tue, June 29, 2010 7:06:06 PM
Subject: Customer feedback on order yhst-78729535638157
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Exellent service
-------------------------------------------------------------------------------------------------
From: Regina - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Mon, June 28, 2010 6:32:30 PM
Subject: Customer feedback on order yhst-73890213368231-
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:The Customer Service was outstanding along with the communication. I would recommend
anyone deal with Texaswebstore.com in the future.
The product got damaged when shipped and they were extremely helpful in getting a replacement
out. In addition to making sure everything was okay.
-------------------------------------------------------------------------------------------------
From: Elisa - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Mon, June 21, 2010 9:50:25 PM
Subject: Customer feedback on order yhst-73890213368231-
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------------------------------------
From: Charlie
To: danny@texaswebstore.com
Sent: Tue, June 15, 2010 2:07:37 PM
Subject: Re: Follow up from TexasWebStore
Hi Danny,
Product,service,follow up and communication excellent.
Thank you will have another order soon.
Charlie,
-------------------------------------------------------------------------------------------------
From: Cathy
To: danny@texaswebstore.com
Sent: Tue, June 15, 2010 1:16:05 PM
Subject: RE: Follow up from TexasWebStore
Got the shade in record time, it is exactly what I expected! Thank you, again!
cathy
-------------------------------------------------------------------------------------------------
From:
To: Danny Prince <danny@texaswebstore.com>
Sent: Tue, June 8, 2010 6:55:06 AM
Subject: Re: Follow up from TexasWebStore
I received my package yesterday and I am very impressed with the workmanship, I can assure you
I will be ordering more from your site.
-------------------------------------------------------------------------------------------------
From: Robert - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Friday, May 21, 2010, 6:55 PM
Rating: Good
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Good
Title:
Body:
-------------------------------------------------------------------------------------------------
From: Cathy - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Saturday, May 15, 2010, 9:32 PM
Rating: Good
Comments:
Price Rating:OK
Shipping Options Rating:OK
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very good service
-------------------------------------------------------------------------------------------------
From: JUZER - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Tuesday, May 11, 2010, 12:34 PM
Rating: Good
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
-------------------------------------------------------------------------------------------------
From: Caroline
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Monday, May 10, 2010, 9:40 AM
Hey Danny-
Sorry for not updating sooner. My mom's neighbors came and put the lamps together for her.
They are working fine and everyone loves them.
Thank you for being so attentive to my needs. I will gladly tell everyone about your store and
products.
Caroline
-------------------------------------------------------------------------------------------------
From: Remona - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Monday, May 10, 2010, 5:33 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Excellent customer service and communication. Highly recommend and I will definitely shop
with Texas Web store again. I placed my order over the weekend and it shipped first thing
Monday and arrived much quicker than expected. My mom loves her lamps and everyone
comments on how beautiful they are. I am one extremely happy customer.
-------------------------------------------------------------------------------------------------
From: Cynthia - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Friday, April 30, 2010, 7:31 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Danny was wonderful in helping me with the item I puchased!!
We need more people like him working with the public. I look forward shopping with him
again.
-------------------------------------------------------------------------------------------------
From:
Subject: Re: order yhst-73890213368231- from texaswebstore.com
To: danny_prince@texaswebstore.com
Date: Wednesday, April 28, 2010, 6:05 PM
Dan,
The shades came today and they are beautiful. Great packing job. They made my deer antler lamps
the best I have made.
I attached a picture of the lamp.
Thanks again,
Jim
-------------------------------------------------------------------------------------------------
From: Elizabeth
Subject: RE: Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Monday, April 26, 2010, 9:55 AM
Thanks Danny. It was beautiful and yes, my son was thrilled. Thank you for helping us have a
successful birthday.
-------------------------------------------------------------------------------------------------
From: Cathy
Subject: RE: Follow up from TexasWebStore
To: danny@texaswebstore.com
Date: Wednesday, March 24, 2010, 12:38 PM
THANK YOU! they re beautiful! Nice doing business with you. Cathy
-------------------------------------------------------------------------------------------------
From: Dana - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Tuesday, March 23, 2010, 4:56 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Very good quality items. It was a pleasure doing business with the texaswebstore. They
followed up to make sure everything was received timely and safely. I recommend the store
highly.
-------------------------------------------------------------------------------------------------
From: Shelly - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-1221
To: danny_prince@texaswebstore.com
Date: Wednesday, March 17, 2010, 12:13 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I purchased picture frames from this website and am a very satisfied customer! A few of the
frames that I ordered were out of stock, but Danny was very helpful!! He called to help me find
other frames that were similar and was so patient and kind! I would recommend this site to
anyone!! This store was excellent and I am 100% satisfied! Outstanding customer service! I look
forward to doing business with this store again!
Shelly
-------------------------------------------------------------------------------------------------
From: @aol.com
Subject: Re: Follow up from TexasWebStore
To: danny@texaswebstore.com
Date: Friday, March 12, 2010, 9:45 AM
Thank you. I received your beautiful lamp shade. Thanks for getting it to me so quickly. I have put
you in my favorites.
Celia
Celia had a nice Horse graphic on her testimonial. Unfortunately I could not include it in her
comments
-------------------------------------------------------------------------------------------------
From: SUE - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Thursday, February 25, 2010, 3:52 PM
Rating: Excellent
Comments:
Price Rating:
Shipping Options Rating:
Delivery Rating:
Ease of Purchase Rating:
Customer Service Rating:
Title:
Body:Great Service. Very helpful. The shades I ordered for a special event arrived quickly, in
perfect shape and were exactly as described.
-------------------------------------------------------------------------------------------------
From: Deborah - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Tuesday, February 23, 2010, 1:49 PM
Rating: Excellent
Comments:
Price Rating:OK
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:OK
Customer Service Rating:Excellent
Title:
Body:Received the merchandise I ordered within a week. Web page was a bit confusing in trying
to find a western lamp shade without lamps. They could add a better description of merchandise.
Photos were excellent of merchandise. Otherwise, it was a great store. I will shop there again for
western deco.
-------------------------------------------------------------------------------------------------
From: taj
Subject: [RE]Follow up from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Thursday, February 18, 2010, 12:11 PM
Danny,
I could not have been more pleased.
I received courteous and personal service when I called (more than once!) You displayed a
wonderful willingness to help. I was grateful for the speed in which I received my order (without
having to pay some outrageous shipping charge) and I was impressed with the quality of your
product (the cowboy boot picture frame.) It appears to be well made and of a nice heavy material.
Overall, I am a very satisfied customer.
Aloha,
Theresa
-------------------------------------------------------------------------------------------------
From: ann-
Subject: RE: Follow up from TexasWebStore
To: "'Danny Prince'" <danny@texaswebstore.com>
Date: Friday, February 12, 2010, 11:06 PM
Danny…gave you an excellent in all categories..I am impressed with your customer service and
very swift delivery. The shade came yesterday and it is perfect. Thanks for all of your help..I
already have your site bookmarked.
Thanks,
Ann B
From: Ann - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Friday, February 12, 2010, 11:04 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:excellent website...excellent customer service!
-------------------------------------------------------------------------------------------------
From: Tammy W - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Friday, February 12, 2010, 11:08 PM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Price was lower than any where else. Very fast shipping and excellent customer service!
(Boldness mine)
-------------------------------------------------------------------------------------------------
From: Linda D - through Yahoo! Shopping
Subject: Customer feedback on order yhst-73890213368231-
To: danny_prince@texaswebstore.com
Date: Thursday, February 11, 2010, 12:46 PM
Rating: Good
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Bad
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:All the merchandise I ordered is quality and other than waiting a long time for part of my
purchase, I have no complaints.
-------------------------------------------------------------------------------------------------
From: Linda
Subject: RE: Update from TexasWebStore
To: "Danny Prince" <danny@texaswebstore.com>
Date: Wednesday, February 10, 2010, 9:14 AM
Hi Danny,
Just wanted to let you know I received the lamp shades yesterday and it was worth the wait.
Thank you,
Linda
-------------------------------------------------------------------------------------------------------------------------------------------
From: LISA D---------- - through Yahoo!
Shopping <cd----------@yahoo.com>
Subject:
Customer feedback on order
yhst-73890213368231-1159
To: danny_prince@texaswebstore.com
Date: Thursday, August 27, 2009, 9:02 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I SHOP ONLINE ALOT AND THIS WAS HANDS DOWN THE BEST EXPERIENCE I HAVE EVER HAD.
MY RUSTIC PATIO FURNITURE ARRIVED 1 WEEK BEFORE I HAD ESTIMATED, WITH NO DAMAGE, AND
THE MERCHANT KEPT ME TOTALLY INFORMED WITHOUT ME HAVING TO REQUEST INFORMATION
ABOUT THE STATUS OF DELIVERY. CUSTOMER SERVICE AND THE QUALITY OF THE FURNITURE I
GIVE A 10 DEFINITELY ! I WILL DEFINITELY SHOP TEXAS WEBSTORE AGAIN IN THE FUTURE, AND I
HAVE NO RESERVATIONS IN RECOMMENDING THIS WEBSITE/WEBSTORE TO ANYONE WHO IS
SHOPPING FOR REAL HEAVY DUTY, RUSTIC, BEAUTIFUL FURNITURE THAT WILL BE AROUND
PROBABLY LONGER THAN I AM ! LOL
On Wed, 7/29/09, B------, Christine wrote:
From: B-------, Christine <Christine.B-------@h----.k12.--.us>
Subject: RE: Follow up from TexasWebStore
To: "Danny Prince" <danny_prince@texaswebstore.com>
Date: Wednesday, July 29, 2009, 8:41 AM
I received all of my items ordered and I am extremely pleased with all of it. I will be
visiting your site again!
From: S------, R------ IT1
Subject: RE: Follow up from TexasWebStore
To: danny@texaswebstore.com
Date: Monday, July 20, 2009, 2:44 PM
Mr. Prince,
What can I say, but everything came in on time and well. Thank you for your
outstanding customer support and speed of service. It made a Master Chief's
retirement of over 23 years happy to receive his welcome to Texas gift.
IT1 R------- S------
U.S. Coast Guard
Date: Thursday, July 16, 2009, 7:44 AM
Danny,
We did receive the sofa yesterday and are exceptionally pleased. I would say you
exceeded my expectations, from start to finish. I have really appreciated your prompt
response to my email correspondence, especially when I had concerns.
Again, thank you.
Danny H----
message dated 7/1/2009 11:26:26 A.M. Eastern Daylight Time,
danny_prince@texaswebstore.com writes:
Hi Th-----,
Did Eric Like the Lovers Rescue Statue?
Have a Great Day,
Danny Prince
danny_prince@texaswebstore.com
TexasWebStore
877-907-0880
From: "O--G-----H--
To: danny_prince@texaswebstore.com
Cc:
Sent: Sunday, July 5, 2009 2:35:58 AM
Subject: Re: Follow up from TexasWebStore
I have not seen it yet myself, but he said he liked it and that it was in his special lit up
glass cabinet.He did tell me to send him your web sight so he must of been impressed.
Thanks for your help and also for the follow up.Hope your 4th was fun and with family
and friends.Take care! Peace to you, T------
From: Dorathy F------- - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Tuesday, June 9, 2009 2:37:53 PM
Subject: Customer feedback on order yhst-738902133-1129
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This is great website and a wonderful merchant to do business. The item I ordered was
shipped and received in 3 days! Not an easy fete but they pulled it off and followed up by email
after I received it. A VERY PLEASURABLE EXPERIENCE. I will be back for more items.
From: SUE B----- - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Thursday, June 4, 2009 11:42:08 PM
Subject: Customer feedback on order yhst-7389021331123
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I received excellent service from this company. My order was packed very well and was
shipped out to me when they said it would be.
A very friendly company to do business with, they know what Customer Service is all About!
Sue
From: George C---- - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Wednesday, May 27, 2009 11:12:14 AM
Subject: Customer feedback on order yhst-738902133-1120
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:It was a pleasure and a great experience in dealing with texaswebstore.com. They provided
excellent products and service at reasonable prices. They also carry very unique and hard to find
items too. I look forward to doing business again with them in the near future.
From: arboc2005
To: Danny Prince <danny_prince@texaswebstore.com>
Sent: Wednesday, May 27, 2009 9:55:12 AM
Subject: Re: Follow up from TexasWebStore
The experience was awesome! I think that if customers were able to track their packages on your
site would be very helpful. Thank you.
Tis better to keep quiet and be thought of as a fool...than to speak and erase all doubt...
From: Claire d------ - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Tuesday, May 12, 2009 9:22:52 AM
Subject: Customer feedback on order yhst-738902133-1109
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
Date: Thursday, May 7, 2009, 8:01 AM
Dear Danny,
The coffee table arrived in perfect condition. The driver took the
package apart and assisted with moving the table into the house and
getting it into place.
Thank-you so much for everything concerning the table. I look forward
to doing business with you in the future. My husband really liked his
birthday present.
Ann Q----------
From: Rod O----- - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Sent: Tuesday, April 28, 2009 7:58:49 AM
Subject: Customer feedback on order yhst-738902133-1100
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Thank you for everything; very pleased.
--------------------------------------------------------------------------------------------------
THIS IS FROM DR. BR-----,
$ 5.000.00 + ORDER
On Wed, 12/17/08, Danny Prince
<danny_prince@texaswebstore.com>
wrote:
From: Danny Prince
<danny_prince@texaswebstore.com>
Subject: Re: Broken Ash Chair Back
To: Jack B
Date: Wednesday, December 17, 2008, 12:44 PM
Hi Dr.,
Thank you for the opportunity and the comment. It always feels good to hear that we are
accomplishing our mission.
Have a Great Day,
Danny Prince
danny_prince@texaswebstore.com
TexasWebStore
877-907-0880
--- On Wed, 12/17/08, Jack B wrote:
From: Jack B-
Subject: Re: Broken Ash Chair Back
To: danny_prince@texaswebstore.com
Date: Wednesday, December 17, 2008, 11:24 AM
Thank you Danny. It has certainly been a pleasure working with you. You don't often find people
anymore who are as conscientious, timely and as helpful as you have been.
Jack Br-----
On Thu, 12/25/08, Judy wrote:
From: Judy
Subject: Re: hide
To: "Danny Prince" <danny_prince@texaswebstore.com>
Date: Thursday, December 25, 2008, 6:24 PM
I was out of town the week the ottomans arrived. My house sitter had them stored in our garage
safely. We unpacked them christmas eve.
They are perfect and beautiful...We are so pleased with them.. I had searched for months to find
something i liked in Wichita and spent hours at many furniture stores going thru catalogues...and
nothing compares to the beauty and quality of these..
Thanks again and i will be sure to keep your information for further purchases. I will also
recommend you to others...
Judy
Thu, 1/1/70, Rob and Mary wrote:
From: Rob and Mary P------ <p------@elltel.net>
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny_prince@texaswebstore.com>
Date: Thursday, January 1, 1970, 9:22 AM
Danny,
Excellent. The chairs are remarkable but the service was incredible. Thank you for all your help.
Rob
--- On Wed, 12/31/08, Tim K wrote:
From: Tim K
Subject: RE: Follow up from TexasWebStore
To: danny_prince@texaswebstore.com
Date: Wednesday, December 31, 2008, 12:53 AM
Danny,
Yes I did recieve the horns and my wife loves them. Your follow up on the shipment was A-1. I
really do appreciate it, I would recommend your store to anyone. Thanks again.
Tim K-------
Anchorage, AK
On Wed, 12/24/08, Tara L J----- - through Yahoo! Shopping wrote:
From: Tara L J----- - through Yahoo! Shopping
Subject: Customer feedback on order yhst-738902133
To: danny_prince@texaswebstore.com
Date: Wednesday, December 24, 2008, 7:06 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This company was extremely wonderful to work with. They emailed me
frequently with updates on the status of my order and when it was shipped.
I wish more companies would have such nice employees working for them.
They are FANTASTIC. I will recommend them to everyone!!!
Merry Christmas!
--- On Wed, 12/24/08,
From: Danny Prince <danny_prince@texaswebstore.com>
Subject: Re: Customer feedback on order yhst-
To: blondie
Date: Wednesday, December 24, 2008, 9:05 AM
Hi T---, Thank you very much for the wonderful rating. And just as important, THANK YOU for the opportunity to serve you.
Have a Very Merry Christmas and may God Bless You & Yours,
Danny Prince
danny_prince@texaswebstore.com
TexasWebStore
877-907-0880
--- On Wed, 12/24/08, T--- L J---ll - through Yahoo! Shopping blondie
From: T--- L J----- - through Yahoo! Shopping
Subject: Customer feedback on order yhst-713890213368231-1042
To: danny_prince@texaswebstore.com
Date: Wednesday, December 24, 2008, 7:06 AM
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body: This company was extremely wonderful to work with. They emailed me
frequently with updates on the status of my order and when it was shipped.
I wish more companies would have such nice employees working for them.
They are FANTASTIC. I will recommend them to everyone!!!
Merry Christmas!
Monday, September 22, 2008 1:39 AM From: "C----- W------
To: danny_prince@texaswebstore.comDanny,
I received my order on Friday. Just wanted to let you know that they are
perfect. I spoke to you on the phone while you were out in the field and
you sent me exactly what I was hoping for---and quickly too. Thanks so much
for such GREAT service. I will be sure to refer you to anyone in need. We
have a new high school opening in our area with the Longhorns mascot, so
there may be a few more of us Georgia people looking for some horns.
Thanks so much,
C----- W------
Date: Wed, 9 Jul 2008 17:47:16 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
To: "Rob and Mary
Rob,
Great. I love it when a plan comes together. We particularly like to accomplish our mission. Thank
you for the opportunity!!!
Have a Great Evening,
Danny
Rob and Mary P wrote:
Danny,
Excellent. The chairs are remarkable but the service was incredible. Thank you for all your help.
Rob
Date: Wed, 9 Jul 2008 16:21:39 -0700 (PDT)
A----- M------ wrote:
Danny,
I got the metal art cowboy, it is just beautiful. I really can't believe how incredible it looks on our
wall. We just built a house on a ranch in Temecula's wine country and are cowboy'n it up.
*Thanks for your quick delivery, you are thorough and professional!
A----- M------
T---------
Date: Tue, 8 Jul 2008 08:28:09 -0700 (PDT)
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:This website is true to their word and the items are of
outstanding quality. A gentleman, Danny, will email you and speak to you
directly himself. They have that Texas hospitality that makes you feel like
you've been their friend for years!
A----- M-----
Date: Mon, 9 Jun 2008 10:23:29 -0700 (PDT)
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:xcellent shopping experience. Very customer oriented.
Date: Mon, 2 Jun 2008 16:13:30 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Update from TexasWebStore
To: "D----- N-------
You are welcome...I was just checking on them and found out that they were delivered today. I
came to this address to send you an e-mail to check and here you are. Too cool. I am pleased that
they made it that fast and that you love them. Thank you so much for letting me know.
Thank you for shopping at www.texaswebstore.com
Please rate us when you get the request if you have the time and tell all your family and friends
about us. Customers like you are what not only makes us successful, you make our day!!!
Thank you for the opportunity.
Have a Great Evening,
Danny
Diane Nwrote:
Hi,
The statues came today and are beautiful! Thank you so much in taking the time to get them to me
so fast.
Diane
Date: Fri, 30 May 2008 09:55:14 -0700
From: danny_prince@texaswebstore.com
Subject: RE: Update from TexasWebStore
To: dianene
Hi Diane,
Your package shipped today. That means that you should have it June 3, Tuesday. Please do let
me know.
Thanks,
Danny
Date: Thu, 29 May 2008 18:35:32 -0700 (PDT)
From: Beth
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny_prince@texaswebstore.com>
I received the package yesterday and did a quick inspection. The statue pieces look to be all
intact and are very cute...exactly what we were looking for.
Thank you so much for following this order and for the concern you show your customers.
Beth C-----
Date: Mon, 26 May 2008 07:13:25 -0700 (PDT)
From: "Danny Prince" <dprince77069@sbcglobal.net>
Subject: Memorable cowboy hat shade
To: perk
This is definitely Memorable...I nailed it on Memorial Day.
Hi Ray,
I think I have perfected it to the point of being marketable. It is still hand crafted and there will be
no 2 exactly alike, but they will be close. I quit trying to do the dimensions that you gave me and
did what is the most standard size for a table lamp, taking into consideration the brim on the hat.
You will see this hat posted on www.texaswebstore.com shortly. I have patterns made and many
hours of research and development invested but I have an item that only I am willing to do
(obviously). Let me know if you approve and I will ship it. The top and the bottom of brim are the
same now, I smoothed out the binding and I put the proper hat band on it. The exact same as any
standard straw hat has only modified to the proportionate size. You wanted brown but you wanted
it to be a real shade that light comes through normally. Well, it does. It is a darker brown than a
normal straw because you wanted something darker. It is lamp shade paper over lamp shade
styrene and bound with lamp shade bias tape. This is a true cowboy hat Lamp Shade. Let me know
what you think!!!
Happy Memorial Day to You and Yours,
Danny
Date: Mon, 19 May 2008 15:29:15 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Clock
To: Nicholas
Hi Joyce,
Thank you for sharing that too. One of the reasons we chose that manufacturer is because of
their integrity and Quality Control Standards. We wanted to offer a value to our Customers not
only in the products, but they quality of service as well. We strive at www.texaswebstore.com to
provide the Outstanding Customer Service that our Customers deserve. We can only do that by
associating with manufacturers who are like minded. Our Mission is to be your " Old Time "
Merchant on the web.
I sincerely appreciate all your input.
Have a Wonderful Evening,
Danny
N------- V------ wrote:
One more thing Danny I was very very impressed as it was packed very well with lots of Styrofoam
in a big box & the clock in it's own box. Don't know if you know that, but thought you should.
Joyce
From: "S---- and A--- L-----
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Follow up from TexasWebStore
Date: Thu, 15 May 2008 16:28:23 -0700
Yes, I received them and love each of them. Your customer service is outstanding and we
appreciate the followup. We built a second home near Yuma, Az and decorated it all Western.
Actually more in the realm of Vintage Western with a lot of Buffalo Bill Cody and made to look like
a parlor and such. So.................the frames fit in very well. We are gathering photos of our kids and
friends from the typical child photo opportunity where they dress up like a cowboy and get on a
horse. It is amazing how many people have those !!!! That is what the frames are for. We will be
back on the website for more items.
Thanks, Susan
Date: Sun, 18 May 2008 07:06:17 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Thank You!!
To: M
Dear Melissa,
Thank you for such a wonderful rating and your comments. It really pumps us up when we receive
confirmation like that. You are not only telling potential customers for us, you are telling us we
are accomplishing our mission.
Have a Great day,
Danny
Rating: Excellent
Comments: Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Communication from this merchant far exceeded my expectations. Very prompt,
respectful, and professional. In fact, other companies now days could learn a thing or two from
this merchant when it comes to customer service. I would definitely do business with this
merchant again! They even followed up with me after delivery of my purchase to ensure I was
more than satisfied! WOW!!!!!!! Awesome job....please dont change your standards, they are
wonderful!
WE WON'T!
Date: Sat, 10 May 2008 05:22:18 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Update from TexasWebStore
To: M
Perfect!!! Thank you for letting us know. It is very rewarding each time we accomplish our mission
to our valued customers.
Thank you for shopping at www.texaswebstore.com
Have a Great Day,
Danny Prince
M------ K-------
She received her vase today and absolutely loved the gift.
Thank You,
M------ K--------
Date: Fri, 9 May 2008 16:09:14 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Great!!! thanks for letting us know. We like to achieve our mission.
Thank you for shopping at www.texaswebstore.com
We look forward to hearing from you again.
Have a Great Day,
Danny
v---- d-------- wrote:
Sorry to be so long responding. I only saw the frames last weekend. They were perfect! Thanks for
the good service.
V---- D--- S----
Danny Prince <danny_prince@texaswebstore.com> wrote:
Dear Mrs. Vicky D----S-----,
Your 200 frames have shipped. ETA is 4-14-08 Monday. How is that for early?
Thank you for shopping at www.texaswebstore.com
Your tracking # is 1Z8088000344------
Have a Great Weekend,
Danny Prince
TexasWebStore
877-907-0880
Date: Mon, 7 Jan 2008 08:42:52 -0800 (PST)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: FW: So you can try Internet Explorer
To: "F----, Sharon
Hi Sharon,
Beautiful. Thank you for letting us know.
Have a Great Day,
Danny
"F-----, S----- (G----- wrote:
Danny - thanks for the follow-up. They did arrive in perfect condition.
Thanks.
Sharon
Date: Mon, 7 Jan 2008 08:20:27 -0800 (PST)
C----- J---- wrote:
Thank you very much for the wonderful service. I received the metal wall hanging in great
condition and it looked awesome! Thank you very much. Have a wonderful new year!
Sincerely,
C------ J----
-------------------------------------------------------------------------------------------------------------
Date:
Wed, 26 Dec 2007 07:57:44 -0800 (PST)
From: "Danny Prince"
<danny_prince@texaswebstore.com>
Subject:
Re: Follow up from TexasWebStore
To: "k--- r-------"
Thank You Kim for letting us know. We love to accomplish our mission...
Happy New Year to You and Yours,
Danny and Staff at www.texaswebstore.com
k--- r------- wrote:
Hello.
Thank you for all your help. Received horns 12-23. Unwrapped at Christmas. They are beautiful.
Look forward to doing more business with you.
Thank you.
Kim
Date: Wed, 26 Dec 2007 06:43:40 -0800 (PST)
From: Andrea
Subject: Re: Follow up from TexasWebStore
To: "Danny Prince" <danny_prince@texaswebstore.com>
Hi, Danny,
He was thrilled! It arrived Friday morning, so I was very pleased with that! He and some partners
are buying a lodge built by William Randolph Hearst on the Meramac River about 100 miles from
St. Louis, and remodeling it for a hunting lodge. I had seen photos on the internet and thought
the clock would fit perfectly. Mitch was so surprised, and said it will have a prominent place there.
Thanks so much for all your help!
Andrea
Subject: RE: Follow up from TexasWebStore
Date: Mon, 17 Dec 2007 09:23:26 -0600
From: N----- O-------l
To: "Danny Prince" <danny_prince@texaswebstore.com>
Everything was great! Thanks!
Date: Sun, 16 Dec 2007 13:35:49 -0800 (PST)
S---- M------ wrote:
Yes, they arrived. The frames are awesome!! Would love to look again at your inventory and order
more!!
Date: Sat, 15 Dec 2007 14:18:04 -0800 (PST)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Follow up from TexasWebStore
To: Michelle
Hi Michelle,
Thank you for your response. We like to know that we have accomplished our mission. Thank you
for the opportunity.
Merry Christmas to You and Yours,
Danny
Mi------- S------- wrote:
Danny,
All is great! The wagon looks awesome and your customer service is better than anything I've
ever experienced. Thanks for the follow up and I look forward to shopping at the texas web store
again.
Michelle
From: W----- B-----
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Update from TexasWebStore
Date: Tue, 11 Dec 2007 19:51:34 -0600
Danny,
Thank you very much.
William
Date: Tue, 11 Dec 2007 12:05:48 -0800
From: danny_prince@texaswebstore.com
Subject: RE: Update from TexasWebStore
To: b-----12
Hi William,
Sorry about that. I have checked stock and we still have some. I will ship you one out tomorrow. I
will simply replace it. Do anything you want with the damaged one.
Danny
William B-----
Danny,
I received the shipment, but the 4 by 6 frame is damaged. The wagon wheel on the lower left was
broken off, so I need another one, please.
William B-----
From: "Amanda B-----
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Update from TexasWebStore
Date: Tue, 11 Dec 2007 14:52:27 -0500
Thank you so much! And thanks for the updates!
Amanda
On Dec 11, 2007, at 2:49 PM, Danny Prince wrote:
Hi Amanda,
Glad to do it. I put myself in my customers shoes so I know what needs to be done in a given
situation. I will keep you informed as to the status.
Have a Great Day,
Danny
Amanda B----- wrote:
Hey Danny,
Gosh, that is very generous of you, and yes you are right about it being 4 1/4" taller, putting them
at 21 1/2" from the floor to the bottom of the swivel. I am measuring that to be straight up from the
floor, not at the angle of the leg. You may also go ahead and charge the initial $392.00 now. Thank
you soooo much for rushing that order, I was really hoping that we could get them soon... the
sooner the better! Again, you have been so very gracious and I appreciate you working with me
on this, and I am so sorry that I made the error. As I said earlier, I will highly recommend you to
others, and I have another piece of furniture that needs to be made before too long, and I
wouldn't consider asking anyone other than you to do it! (I promise I will triple-check my
measurements on that one!) If you need any other information from me, please do not hesitate to
call me or email me.
Thanks so much,
Amanda
On Dec 10, 2007, at 8:41 PM, Danny Prince wrote:
Hi Alan & Amanda,
Please correct spelling of Alan if wrong.
I am going to make the bases for you at cost and I don't mind doing that at all. Please allow me to
do that because it is important to me that you are thrilled with the product you receive as well as
the customer service you receive from www.texaswebstore.com
The cost per base is $ 98.00 ea with a freight charge of up to $ 120.00 total. If freight is less I will
only bill that. I will do like I did before and hold off on the billing of the freight so that it will be
accurate. That means that I will bill $ 392.00 upon your approval and no more than $ 120.00 right
before shipping. I will rush the order and ship them out in no more than 10 days and possibly 7
days. I suggest that you keep the shorter ones so that if you want matching chairs for your table
you can order the seat/back later and utilize the bases you have paid for.
I have the new bases to be 4 1/4" taller which will put them at 21 1/2 " from floor to the bottom
swivel. I understand this to be the exact measurement of the wood. For further clarification
please advise if this is measuring at the angle of the leg or straight up from the floor.
Please advise as to your wishes,
Danny
Date: Tue, 11 Dec 2007 05:13:53 -0800 (PST)
From: "c------- g---- - through Yahoo! Shopping"
To: danny_prince@texaswebstore.com
Subject: Customer feedback on order yhst-73890213368231-834
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:Terrific feedback-they were friendly and not just a cold website
from which to order items . I received a very warm and friendly thank
you from them.
From: "M------- S-------"
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Update from TexasWebStore
Date: Mon, 10 Dec 2007 22:18:01 -0700
Thanks, Danny. I received the order this evening. You are awesome!
Michelle
Sun, 9 Dec 2007 09:46:48 -0800 (PST)
c-------- g---- wrote:
I love the angels and I will recommend your site to
everyone.Thank you again and have a happy holiday.I
will rate the site.
From: "C--------
To: "'Danny Prince'" <danny_prince@texaswebstore.com>
Subject: RE: Follow up from TexasWebStore
Date: Mon, 26 Mar 2007 13:10:23 -0600
Dear Danny,
Ordering from your website was great and all the items I received were in good condition and we
loved them. Our experience overall from ordering to delivery was great.
Thanks,
Iliana E-------
Mon, 19 Mar 2007 12:40:57 -0700 (PDT)
Sw------ wrote:
Yes I received my item. Doing business with you was great!
Thanks!
Chlois S-----
Tue, 20 Mar 2007 11:53:06 -0700 (PDT)
The shades were perfect. I put them on last night and really made a big difference in the lighting.
Thank you for your help.
SHIRLEY C-------
Date: Fri, 8 Jun 2007 17:04:11 -0700 (PDT)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Guardian Warrior
To: "E--------- M----"
E--------- M---- wrote:
My Dear Mr. Prince,
Just received the Guardian Warrior. He is Magnificent! The art, your customer service as well as
your prompt shipping and packaging is no less then SUPERB!! I will refer everyone I know to you
when they see the quality of the wonderful art in our home. Can't thank you enough for making
this more then a pleasant transaction.
God Bless,
Mr. & Mrs. M-----
Dear Mr. & Mrs. M----,
We are so pleased that you are thrilled. Thank you so very much for letting us know that all is well.
It really does mean a lot to www.texaswebstore.com and our staff when we accomplish these
results. We have been blessed as we are a family run business and strive to maintain that "Old
Time Merchant" Quality that we grew up with. It has been pleasant for me as well and I thank you
for the word of mouth...it helps our business grow and Blesses those I hold dear.
We would enjoy pictures of your treasured room that is now complete. With your permission I
would like to post them on the Web Site. None the less we would enjoy seeing them.
May God Bless You and Yours,
Danny & Carolyn Prince
David & Susan Prince
TexasWebStore
RE: Tracking Info Needed
Date: Thu, 29 Nov 2007 13:08:41 -0500
From: "Z, C
To: "Danny Prince" <danny_prince@texaswebstore.com>
Yes, I am the girl behind the scenes that does all the work, but doesn't go to the meeting!
I will send you a picture if I get one.
Thanks, again, for all your help, you were very accommodating.
On behalf of Merrill Lynch, it was a pleasure doing business with you and we'll keep you in
mind should the need arise in the future.
Just a reminder ... send me the tracking number for the last box once you have it.
Thanks,
C
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:I usually do not take the time to write reviews, but this case is
exceptional. I placed a Corporate order (financial services industry
related) with texaswebstore.com. My order wasnt a typical order, and
almost everything about it was difficult...the specs, the requirements, and
especially the turnaround time. But texaswebstore.com was
professional, friendly, accommodating and knew how to get the job done on time to
meet our ever-changing needs. Thanks, Danny, it was a pleasure doing
business with you ... hope to work with you again soon!
RE: Follow up from TexasWebStore
Date: Mon, 8 Oct 2007 09:06:20 -0400
From: "B, B"
To: "Danny Prince" <danny_prince@texaswebstore.com>
I received them and they were a big hit at our dinner Friday night. Thank you.
From: Danny Prince [mailto:danny_prince@texaswebstore.com]
Sent: Friday, October 05, 2007 5:23 PM
To: Binder, Brendan
Subject: Follow up from TexasWebStore
Dear Brendan,
My e-mail has been out and following up on your package progress has been difficult. Did you get
your horns on time? I had asked them to do 2 or 3 day as needed to get them there.
We like to follow up with our customers to know that all was well.
It is our goal to meet or exceed our customers expectations in our customer service and our
product quality. Your feedback is important to us. Please advise as to your overall experience
with us.
Please rate our site when you get the request if you have the time.
Don't forget to bookmark us at www.texaswebstore.com for your convenience.
Again, Thank You for shopping with us.
Best Regards,
Danny Prince
danny_prince@texaswebstore.com
Wed, 24 Oct 2007 18:17:25 -0400
From: R E
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
statue arrived safe and sound. It's just what I was looking for. Thanks, Russ
RE: Follow up from TexasWebStore
Date: Thu, 25 Oct 2007 08:44:21 -0500
From: D, C
To: "Danny Prince" <danny_prince@texaswebstore.com>
Danny, Just to let you know that all of the products were just beautiful....If you ever get bigger
items in, please let me know. Thanks for all your help! Carolyn Dickey
Dr. JO A. C
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
Date: Thu, 8 Nov 2007 07:53:03 -0600
Danny. . .thanks so much for you assistance in getting the statue to Baton Rouge. It's absolutely
beautiful and I will deliver it today. I know they will love it. I also look for heads/busts of famous
native American chiefs. I like lots of intricate detail and I avoid painted/ceramic looking statues.
If you have a catalog, I would like to be on your mailing list as I'm sure you will hear from me again.
Most sincerely, JC
"Terry"
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
Date: Sun, 11 Nov 2007 18:48:34 -0500
Mr. Danny Prince:
I did receive my order. Thank you for responding to it in an timely manner and following up on it. I
was pleased with the products that I received.
Terry Black
Wed, 28 Nov 2007 07:43:44 -0800 (PST)
From: c------ g----
Subject: order
To: danny_prince@texaswebstore.com
Thank you for such a nice order reply. I have never
ordered from you before and it is nice to know I am
treated with respect! Happy Holidays
Beth
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Update from TexasWebStore
Date: Wed, 28 Nov 2007 18:44:33 -0500
Hi Danny,
WOW! I am impressed with your service!! Thank you so much for keeping me posted. The shipping
time should be fine...it is a Christmas gift so as long as it arrives by then...I will be happy.
Thanks so much,
Beth
Date: Wed, 5 Dec 2007 18:20:42 -0800 (PST)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
To: "Beth"
Beth wrote:
Hi Danny,
You are by far the best email customer service I have ever experienced! Thank you so much for
following up with me.
Merry Christmas to you as well.
-Beth
Sat, 1 Dec 2007 14:26:08 -0500
From: J----- Bakes
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Your order at TexasWebStore
Hi Danny,
Picked them up from the mailroom today and they look great--thanks very much for following up.
Justin
Mon, 3 Dec 2007 11:57:15 -0800 (PST)
From: Peter C------- - through Yahoo! Shopping
To: danny_prince@texaswebstore.com
Subject: Customer feedback on order yhst-73890213368231-827
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
-----Original Message-----
From: Danny Prince [mailto:danny_prince@texaswebstore.com]
Sent: Monday, December 03, 2007 7:38 PM
To:Connie
Subject: Thank you!!!
Hi Connie,
Thank you for taking the time for such a wonderful rating. What is the word? Were the horns a hit?
I think that was really a unique idea considering the "Bull" is Merrill Lynch's Logo.
Merry Christmas to You and Yours from The Texas Web Store and I,
Danny
Z--------, Connie wrote:
Oh, Danny, I wish I could see them. They are very happy ... big hit!
Thanks again. It was a pleasure working with you.
Connie Z---------
Merrill Lynch Insurance Group
Tue, 4 Dec 2007 16:12:48 -0800 (PST)
From: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: RE: Thank you!!!
To: Connie
Great...Thank you for letting me know. The pleasure was ALL mine. Great working with you too!!!
Have a Great Day,
Danny
----------------------------------------------------------------------------------------------
Sat, 18 Mar 2006 03:40:37 EST
I've been out of town, mounted my horns
today, they arrived last Monday.
Very pleased with everything,
thanks a lot...looking forward to
doing business with you later.
C---- B-----
Fri, 17 Mar 2006 20:41:52 -0500
My husband and I were thrilled with both the lamp purchased from you website and the
service received. Shipment was prompt, well packaged and the lamp was even better than
portrayed in the pictures. We will definitely bookmark your site.
Thank you,
The S-------'s
Fri, 17 Mar 2006 09:13:12 -0800 (PST)
Mr. Prince,
Thank you, for your regards and yes everything was satisfactory,looking forward to doing more
business in the
future.
Sincerly,
R----- B---
Mon, 13 Mar 2006 21:59:33 -0600
everything arrived in fine order. everyone who I shown them to likes them very much.
i have passed the name on, hopes it helps.
D----- W-----
Mon, 13 Mar 2006 22:27:10 EST
I have recieved the horns and they are great!!!! Thank you very much...they are a wonderful
addition to my new
house and it's decor.....
L-----
Tue, 4 Apr 2006 07:50:18 -0400
Hi David
My mom just loved it. We hung it in the spot where she wanted it and it looks great. Unfortunately
I forgot my camera when I went to see her so I'll have to wait until next trip to take a photo!
Thanks so much for the great job! You really helped make my mom's 82nd birthday special.
Jeanne
feel free to use anything I say in your web site - I'll send a photo as soon as I can.
Thu, 30 Mar 2006 08:26:20 -0500
Hi David
I received Running Free - I LOVE it!!!! I can't wait to give it to my Mom - I'm going to visit her this
weekend. I know she's going to love
it. I'll take a photo of it on her wall.
Thanks so much for helping with this - I really appreciate it.
Sincerely,
Jeanne
Fri, 17 Mar 2006 20:41:52 -0500
My husband and I were thrilled with both the lamp purchased from you website and the service
received. Shipment was prompt, well packaged and the lamp was even better than portrayed in
the pictures. We will definitely bookmark your site.
Thank you,
The S--------s
Fri, 17 Mar 2006 20:47:59 -0500
Dear Mr. Prince
Package arrived earlier than I expected. Plastic knob on light switch was broken in shipping. No
problem, I found one on an old lamp
I had. Slight alignment problem while assembling the base, couple of the holes would not line up,
regardless of how I switched the
legs around. I had to elongate holes in mounting brackets on two of the legs. Being mechanically
inclined I did not have a problem.
However, it would have been a problem with a lot of customers.
Lamp is all I expected, and more.
Sincerely
D-- B---
NOTE FROM TEXASWEBSTORE: THIS IS AN UNFORTUNATE STORY BUT THESE THINGS HAPPEN
OCCASIONALLY. REST ASSURED THAT TWS (TEXASWEBSTORE) WILL STAND BEHIND ALL ITEMS AND
EXPEDITE ANY CORRECTIONS ON YOUR BEHALF IMMEDIATELY IN THE EVENT THAT YOU
ENCOUNTER SUCH A SITUATION. FORTUNATELY MR. D.B. IS TALENTED AND IT CAUSED HIM NO
PROBLEMS.
THANK YOU FOR YOUR COMMENTS MR. D!
Sun, 12 Mar 2006 08:56:34 -0500
I'm sorry for all the work you have put into this but the committee has decided to do something
else for the graduation gifts. Thank
you so much for all your help. I know that when I need a frame I'll start at your web site. Thank you.
T---
MAY 27, 2006
Danny,
I did receive my purchase. It came in excellent condition. There was a little confusion in the
beginning
about my order but you responded quickly and everything went fine. The lamp shade is going to
work
great. Thank you.
Sue M-------
Mon, 22 May 2006 15:04:51 -0700
Hi David,
Thank you for your follow up. You guys were professional in all areas of the sales. The couch looks
great and I am happy with the end table. I’ll send some pictures when I get them downloaded.
Thanks again for your extra attention.
Regards,
Bruce
Wed, 17 May 2006 13:56:17 -0700 (PDT)
Danny,
Everything was just fine. I did get my package.
Thank You so much,
Amanda M-----
Tue, 16 May 2006 07:33:39 -0700 (PDT)
Good Morning Mr. Prince: I received my lamp yesterday and it was in perfect shape. Thank you for
all your assistance and have
a great day. Erica =)
CIVIC AND ON A PERSONAL NOTE
Tue, 9 May 2006 07:29:58 -0700 (PDT)
I work for a domestic violence shelter. We are having our annual fundraiser on June 17; and, it is
centered
around a Texas Theme. I was wondering if you would be interested in donating an item for our
silent
auction. We would include all of your business and contact info regarding your product. Hope to
hear
from you soon. Thanks, Pam Cameron Kilgore Community Crisis Center
Tue, 9 May 2006 16:17:21 -0500
Dear Danny,
Thank you so much for your contribution. It is people like you that make our job so worthwhile. Our
address is 9?? Broadway, Kilgore, Tx 75662. Be sure to enclose any business information you
would like to get out to the public.
Sincerely,
Pam
----- Original Message -----
To: PC
Sent: Tuesday, May 09, 2006 3:20 PM
Subject: Silent Auction
Dear Pam,
We would be delighted to contribute to such a worthy cause. I have Chaired United Way in
Rockwall, Tx and these kind of shelters are dear to my heart. What address can I send it to and
how many do you think you will have in attendance?
Best Regards,
Danny Prince
danny_prince@texaswebstore.com
Fri, 12 May 2006 09:12:35 -0700 (PDT)
Good Morning Mr. Prince: Thank you for your prompt replies to my inquiry. I already have one of
these lamps and wanted another one for the extra bedroom, Bed, Bath and Beyond no longer
carry them, and I was extremely happy to find them at your store. I really like the lamp, so the wait
was no big deal. I hope to do business with your store again soon. Thank you again. Have
a great day. Erica B-----
Thu, 4 May 2006 15:04:28 -0700 (PDT)
Thank you Mrs Casey..I appreciate the opportunity and I am thrilled that your daughter and her
friend loved them.
Danny Prince
TexasWebStore
Lorraine wrote:
We received the frames and they are beautiful! My daughter and her friend loved them! Thanks
for the great service and your
great product!
Wed, 7 Jun 2006 17:07:17 -0400: RE: COWHIDE, HAIR ON HIDE FURNITURE
Dear Mr.Prince
I must tell you that up on the arrival of the chairs I could hardly wait to open the boxes.
Since it will be Raining here for the next three days I have them in my Garage so I opened one of
them. the packing job is an A one job. I could not believe any one is still packing so terrific.
Thank you again for the great Chairs they will bring much pleasure in to my Home.
And many Ahs and Ohs from my friends and guests. I can hardly wait for my first visitors.
I am leaving now and will not be back until July first.
So I will write again.
Thank you.
Sincerely -- H---- C-------
Thu, 1 Jun 2006 05:18:11 -0700 (PDT)
Rating: Excellent
Comments:
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
Title:
Body:The merchant continually followed up with you via email to keep
you informed about the status of your order.
The product that I purchased was even better than pictured on-line when
most of the time, the product looks wonderful on-site but when you
receive it, its just okay or unsatisfactory. However, the product I
received from this merchant was even more beautiful and of better quality than
expected.
Date: Sat, 12 Aug 2006 19:29:55 -0700 (PDT) From: R
Dear Mr. Prince: I received "The Law and Order" wall art on 8/9/2006 as promised and I want to
thank
you for your work in locating this piece for me. It is exactly what I was looking for. It was a pleasure
doing business with you and your staff. I want you to know that I will definitely recommend you to
all
with whom I come in contact. Thanks again. I am really happy with the piece and it looks great on
my
wall. Best Regards, D--- S----
From: B------ R------To: danny_prince@texaswebstore.com
Date: Wed, 7 Jun 2006 16:42:22 -0500
Mr. Prince,
I am very impressed with the craftsmanship of the set of horns that I ordered. It looks to be a well
put
together product that I will be glad to display in our camp at our farm.
Once again, I received my merchandise in excellent condition and would recommend your
company to
anyone.
Thanks again,
B------ R------
Thu, 27 Jul 2006 15:10:21 -0500 From: A---- K-------
The vanity lamp arrived in perfect condition. It really is cute.
Thank you.
A--- K-------
Tue, 18 Jul 2006 03:06:48 -0700 (PDT) From: "R-----H--- - through Yahoo! Shopping"
To: danny_prince@texaswebstore.com Subject: Customer feedback on order
yhst-73890213368231-634
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:
From: B-- n C--- To: "Danny Prince" <danny_prince@texaswebstore.com>
Hi; I received the package last week. Sorry about the late reply, I was in Sitka fishing. The lamp
shade
is very nice. I will be ordering from you again,
Bob
From: B-- & L---- H------
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
Date: Sat, 24 Jun 2006 20:14:36 -0700
Thanks for all of the updates. We'll be in Kalispell the week of the 4th of July and will check things
out
then. Will let you know.
Thanks,
L---- H------
Date: Fri, 26 May 2006 21:45:42 -0700 (PDT) From: k---- n------
Hi Danny... nice to hear from you. Yes, I got the order, and like it very much. The lamps are
beautiful,
and I will save the email here so I can attach a picture to it soon. The shades you sent are perfect,
and
the golden color goes so well with the room. We just painted a dark brick red color, and I'm so
pleased
with the lamps. Thank you for all you did to get them to us.
Soon...
Karen
From: L------- R--- To: danny_prince@texaswebstore.com Subject: Feedback Date: Tue, 12 Sep 2006
22:40:25 -0500
I was extremely pleased with the item. Very good quality. Packaged very carefully.
Best Regards,
L--
Date: Mon, 04 Sep 2006 22:53:34 -0400 From: J-- T----- Subject: Re: Follow up from TexasWebStore
To:
"Danny Prince" <danny_prince@texaswebstore.com>
Danny- I just got back from our house in VT....the chair looks fantastic. Thanks for the great
craftsmanship and for the excellent
customer service.
Best regards,
J-- T------
Date: Thu, 24 Aug 2006 06:17:24 -0400 From: J-- T----- Subject: Re: Update from texasWebstore To:
"Danny Prince" <danny_prince@texaswebstore.com>
looks beautiful in the picture. i'll let you know when i receive the delivery...thanks for the updates
----- Original Message -----
From: Danny Prince
To: J-- T-----
Sent: Tuesday, August 22, 2006 12:58 AM
Subject: Re: Update from TexasWebStore
Hi J--,
Your chair was picked up today. I am waiting for the Pro # which I will send you. Here is a pic of
"Your" chair. We were able to get
the same color scheme on the seat and the arm fronts to match the back. Where all places
covered in hair were white, brown
with some black. Since all hides are unique there is more white on yours to get the tri-colored
effect. I really like yours better!!! I
hope you do.
Sincerely,
Danny
Date: Wed, 23 Aug 2006 03:59:30 +0000 From: my To: "Danny Prince"
<danny_prince@texaswebstore.com> CC: Y----.G---- Subject: Re: Update from TexasWebStore
Hi, thank you for responding so quickly. Please cancel the previous order placed on 08/21/06. I
have placed a second order in
place of the first. I would like two Cow #FW3835 2X2 frames. Please let me know if this order will
not arrive by 08/29/06 or if the
large frame becomes available within that time frame.
Thanks,
Y----- G----r
From: P-- A-----To: danny_prince@texaswebstore.com Subject: Date: Mon, 28 Aug 2006 07:17:18
-0500
Mr. Prince,
The items were wonderful, I ordered them for my husband's barn and he was well pleased. He
especially like the colors.
I'm glad I found your web site.
Thanks for the quality of workmanship.
Sincerely,
Mrs. A-----
From: K--- K--- To: "'Danny Prince'" <danny_prince@texaswebstore.com> Subject: RE: Follow up
from
TexasWebStore Date: Thu, 31 Aug 2006 07:14:57 -0400
Hi Danny,
I am so sorry it has been hard to get in touch with me. A comedy of errors really. My computer is in
the shop after weeks of
spotty e-mail and my PDA kept shutting off. I was at the phone store all yesterday getting it
replaced!
Let’s just cancel the order. I have an ultra contemporary house and the light house just won’t
work. The picture frame was
an afterthought. I will check back with your store later and see what you have in.
Thanks for your good customer service!
K--- K---
From: Danny Prince [mailto:danny_prince@texaswebstore.com]
Sent: Thursday, August 24, 2006 12:13 AM
To: K--- K---
Subject: Follow up from TexasWebStore
Dear K---,
Did you get my last e-mail with the pic of the other key cabinet?
Just a follow up so you know we care.
Please advise what you would have me to do with your order.
Sincerely,
Danny Prince
danny_prince@texaswebstore.com
Date: Tue, 29 Aug 2006 11:53:17 -0700 From: Y----- G----- To: danny_prince@texaswebstore.com
Subject: Frames
Thank you very much for your swift service. I received the frames yesterday. Y----- G------- Program
Technician --- Department of
Justice App Response Unit
From: cTo: "Danny Prince" <danny_prince@texaswebstore.com> Subject: Re: Follow up from
TexasWebStore Date: Sat, 26 Aug 2006 12:25:17 -0400
It was awesome! Thanks so much!
Thu, 24 Aug 2006 05:51:06 +0000
Thank you very much for all of your help. Y----- G------
Thu, 24 Aug 2006 16:21:04 -0500
Hey Danny
You did answer all my questions and the chairs look great. Now my decision depends on whether I
want to spend that much money on one piece of furniture. If we do decide affirmatively, I will let
you know. You were great. Hope the kiddos are doing well.
Sincerely,
T----- W-----
Tue, 22 Aug 2006 20:21:25 -0700
Everything is good! Thank you very much!
From: nad To: "Danny Prince" <danny_prince@texaswebstore.com> Subject: Re:
Update from TexasWebStore Date: Fri, 15 Dec 2006 19:55:40 +0000
I received the beautiful piece on 12-13. It is really lovely and I am enjoying it very much. Thank you.
--
Ellen
N--- F---
From: D--- L------
To: "Danny Prince" <danny_prince@texaswebstore.com>
Subject: Re: Follow up from TexasWebStore
Date: Thu, 7 Dec 2006 13:17:02 -0500
Danny, yes I got the lamp shade on Tuesday as you promised, thank you, all was fine. Dale
From: L---- R----
To: danny_prince@texaswebstore.com
Subject:
Date: Thu, 9 Nov 2006 07:07:47 -0600
Plain Text Attachment
Danny,
Everything went well, in regards to my order. When I called to check on
part of the order the gentleman who helped me called back immediately. He was
very pleasant and we are extremely happy with the merchandise we purchased.
Best regards,
L---- R-----
------------------------------------------------------------------------------------------------------------
This is our very first Testimonial
APRIL 10, 2005:
ORDER 491
Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title:
Body:received quickly, in great condition, love Item, received as shown and described will look
for other items on this site
JUNE 16, 2005
We loved the frames and so did all our contestants!! I do need to order five (5) more frames!!
When we talked on the phone I
forgot that the "western frame set" had 2 frames in it, so I was short 5 frames!!! So, can you send
me five frames--if you are
out of this one, just send five of whatever!!
I need them by June 24. Let me know the price and I'll get you some money.
Thanks,
OCTOBER 21, 2005
hi danny,
thanks for taking care of everything! sounds like you saved the day! my hero!!!
it will be fine just to email me the tracking number tomorrow morning.
hi danny,
frames arrived yesterday! love them!!!! yea!!! many, many thanks! have a great weekend!
kim
Order: 529 Rating: Excellent Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:
NOVEMBER 11, 2005
Just wanted you to know that the wedding was a HUGE success and everyone liked the idea of
the boots. Photo's were taken
of every couple and singles and will be mailed to everyone to put in their boots.
Thank you again.,
Liz
DECEMBER 5, 2005
I received the package and it was just what I wanted. Thank You!
Order: 539 Rating: Excellent Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
DECEMBER 2, 2005
Danny, I love the horns. You're right they came out just beautiful. The suede on the board looks
lovely. Thank you!!! I could
have never visualized that from the bag of goodies. I am a directions only kind of gal. Thanks
again and I hope that all
goes well with your knew store, but I am not worried about it, just always apply your knack for
quality service and you will
go very far with it. I will shop it from time to time and buy if I am able. Thank you!!
DECEMBER 12, 2005
We did talk on the phone about shipping this order in the most expeditious manner. Thanks for
calling me so promptly
and I will look forward to talking to you again. I have added the additional address--should we
need to send this item there.
Thanks Should you by chance get to send the order this week you can ship to the --- ----- Ln.
Austin address.
Great WEB site. Great selection of products and such personal attention.
Sincerely,
C-------- H----------
DECEMBER 6, 2005
Yes I received the mare and foal metal wall art and it is beautiful. Shipping went well. Thank you
very much!
Merry Christmas to you!
DECEMBER 23, 2005
Danny,
Yes, Thanks for expediting that order. It arrived in time for our little celebration. I was so amazed
and delighted. Dad enjoys
showing his goofy cows. He got a big "kick" out of them. I appreciate your kindness and the
personal attention that we have
received. This has been a great experience. I plan to write on the web site of our great service. IT
has been a blessing to work with
you. Thanks so much. M--- and B---- are looking forward to receiving the wall-art. May your
Christmas season be blessed.
Thanks again,
Sincerely,
C-------- H----------
DECEMBER 21, 2005
We did received the package and my grandson loves it. He hasn't had a bad dream since we put
the dreamcatcher over his bed.
The item was larger than I thought it would be and the craftsmanship is very beautiful. Thanks.
J. R-----
DECEMBER 20, 2005
cathy says she received her shipment from you. Thank you very much for
your attention to this order. I am very pleased and will visit your
website again soon I am sure!!
Sincerely
L---- T---
Happy Holidays to you and yours and remember "the reason for the
season!"
DECEMBER 20, 2005
Thank you Danny Received the package yesterday and it is perfect. It is for a 6 year old, his first
ride on a horse! Am sure he will
love it.
S---- D----
JANUARY 13, 2006
Thank you,
I received the package I am very happy.
JANUARY 10, 2006
Hi Danny,
Thank you so much for the updated status. I can track it from UPS, so no need to worry about
sending another email tomorrow... I'm sure you have your hands full catching up on other orders ;)
I will let my sister know to look out for it. It is a Christmas gift for our father, but we will be
going to visit him in February, so it will arrive in plenty of time.
Thanks again!
K----
JANUARY 9, 2006
I did receive my package and I was very pleased with the item. Thanks for all your help.
S----
JANUARY 4, 2006
I came home yesterday and i had received the order. My brother absolutely loved it. It will be
going up in his office. It has been a
pleasure doing business with you and will be doing business in the future.
Thank You and hope you had a happy holidays
J------ S----
JANUARY 2, 2006
Danny,
Just wanted to give you a heads up on the Longhorns you so graciously put together for me. My
husband loves them as they are up hanging right where he wanted to see them and they look
beautiful. Thank you again for all that you did to get them to me. They really look great!!
K------- L----
2-- - --- - ----
DECEMBER 29, 2005
Yes I received the package. Thanks for such prompt service and follow up.
DECEMBER 27, 2005
Danny,
Our children are thrilled with the wall art. It arrived before Christmas. Thanks so very very much.
My dad is continuing to enjoy his goofy cows.
Sincerely,
C-------- H----------
DECEMBER 27, 2005
ORDER 563
Rating: Excellent
Comments:
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was extremely pleased. It was a personally encouraging
experience to shop this website. The service was excellent, the items ordered
were just what we expected if not better and the purveyors were helpful
and friendly.
Thanks, in this day and age of impersonal business, for making me feel
like I had stepped back in time and shopped at a small town department
store owned and operated by friends.
DECEMBER 27, 2005
Danny Prince,
The package from your Texas Web Store of the items I purchased was received in excellent
condition and well with in the time specified. Many thanks.
Wish you all a Merry Christmas and all the best for the New Year.
Respectfully,
H---- C----
From our 2nd oldest site----------------------------------------------------------------------------
WELCOME TO THE TENNESSEE WEB STORE Testimonials Page In the interest of copying and pasting exact correspondence to reflect accurate comments from our customers we have chosen to consolidate our testimonials from all sources, distributed over many pages by different administrators and broken them down by years. That's why they are not always in chronological order within the year and the format differs from page to page. We do this manually so if there is a gap in the most current time it is only because we are behind getting the emails on this page.
Thank you for shopping at The Tennessee Web Store Our Mission is to Provide Excellent Customer Service and Value to our Customers
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was extremely pleased. It was a personally encouraging experience to shop this website. The service was excellent, the items ordered were just what we expected if not better and the purveyors were helpful and friendly. Thanks, in this day and age of impersonal business, for making me feel like I had stepped back in time and shopped at a small town department store owned and operated by friends.
Re: follow up from TennesseeWebStore Wednesday, August 26, 2009 10:54 PM View contact detailsTo: admin@tennesseewebstore.com
Hi Danny, Im happy with my order. thank you for everything...TX RE: Follow up from TennesseeWebStore Wednesday, August 26, 2009 4:17 PM View contact detailsTo: "'Danny Prince'" Hi Danny, I received the wallet yesterday. It is very nice. Thank you for checking.
TX RE: Follow up from TennesseeWebStore Tuesday, August 25, 2009 9:44 AM View contact detailsTo: admin@tennesseewebstore.com
Hi Danny -- I received the trees late yesterday. They arrived in perfect condition and they look great on my wall! Thanks for all you help. I am a satisfied customer
IF YOUR NOT HAPPY WITH YOUR FIRST CHOICE, WE WILL HELP FIX IT!
Re: Update from TennesseeWebStoreSaturday, June 6, 2009 8:25 AM View contact details
To: "Danny Prince" Hi Danny, We do like the raw hide shades better. We have sent back the Pig skin ones several days ago. They should be arriving soon. Thanks again for your help. NC
RE: Follow up from TennesseeWebStoreTuesday, May 12, 2009 3:42 PM View contact detailsTo: admin@tennesseewebstore.com Thank you Danny..all arrived well and I am very pleased with the poducts and service, and have left comments accordingly at the store comment site. Thank you again and I should be shopping with you again soon...Pat LV
Customer feedback on order yhstTuesday, May 12, 2009 3:39 PM From: Patrick R- through Yahoo! Shopping" View contact detailsTo: danny@tennesseewebstore.com
Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Body:A pleasure doing business with you..the items were as advertised and all arrived in good time. The customer rep, Danny, was easy to talk to and very helpfull and eager to please. I would gladly shop with your store again in the future. Thank you. Pat
Re: Follow up from TennesseeWebStoreMonday, May 4, 2009 12:05 PM From: "Danny Prince" Add sender to ContactsTo: "Patrick Likewise!!!
From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 11:28:50 AM Subject: RE: Follow up from TennesseeWebStore You're my new best friend ...lol. Thanks ..Pat --------------------------------------------------------------------------------
Date: Mon, 4 May 2009 08:26:16 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore I haven't processed your card yet...I will change the freight and process it correctly. It is a done deal! Thanks so much, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 11:18:42 AM Subject: RE: Follow up from TennesseeWebStore Yes..send it and tell me how to pay ! --------------------------------------------------------------------------------
Date: Mon, 4 May 2009 08:12:35 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore OK Pat, We can do it. It has to go 3 day which is $ 47.95 per UPS. Is this acceptable? Thank you, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 9:03:10 AM Subject: RE: Follow up from TennesseeWebStore Thanks again Danny :) --------------------------------------------------------------------------------
Date: Mon, 4 May 2009 05:55:10 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore Great...I will confirm with the warehouse. Thanks, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 8:53:19 AM Subject: RE: Follow up from TennesseeWebStore Friday is fine.
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Date: Mon, 4 May 2009 05:50:57 -0700 From: admin@tennesseewebstore.com
Subject: Re: Follow up from TennesseeWebStore Hey Pat, Friday is the 8th...do you need it by Friday or by the 7th? Thanks, Danny
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From: Patrick To: admin@tennesseewebstore.com Sent: Sunday, May 3, 2009 4:01:01 PM Subject: RE: Follow up from TennesseeWebStore Is there a way to change the shipping on the newly purchased items and make them reach Vegas by this Friday May 7th ? I would gladly pay extra ! Pat
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Date: Sat, 2 May 2009 05:28:18 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore Good Morning Pat, Thanks for the new order and the update on the first order. Too bad that didn't match. That's great stuff and I am sure your son will enjoy it. I'll let you know when this order ships. Freight is $ 23.77 making the order $ 501.75 instead of $ 531.71. Have a Great Weekend, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Friday, May 1, 2009 7:06:50 PM Subject: RE: Follow up from TennesseeWebStore Hey Danny... I received the bags and they look great. I took a chance that the one bag would match in color even though it was a slightly different "collection"..and it was a bit too red. So I oredered the duffel to match the original bag and purse so the set is right. No need to do anything on your part..it was solely my decision..I liked the other bag design, just wished the color was the same. That's life. I will find a use for the other bag..my son is contemplating it. I don't ask anything and am completely satisfied with the order and the quality and speed. I was waffling as to the mens shaving kit..so I got that this order as well..so it all worked out fine :) Thanks for your contact and concern..thank all the crew there too. PatLV --------------------------------------------------------------------------------
Date: Fri, 1 May 2009 04:24:32 -0700 From: admin@tennesseewebstore.com Subject: Follow up from TennesseeWebStore Good Morning Patrick, We like to follow up with our customers to know that all is well. It is our goal to meet or exceed our customers expectations in our customer service and our product quality. Your feedback is important to us. Please advise as to your overall experience with us. Please rate our site when you get the request if you have the time. Don't forget to bookmark us at www.tennesseewebstore.com for your convenience. Again, Thank You for shopping with us. Please feel free to contact me here if I can be of further assistance or answer any questions. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880
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We really enjoy when we develop a great relationship with our Customers, like Pat here.
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Follow up Comment Thursday, February 5, 2009 10:05 AM View contact detailsTo: danny@tennesseewebstore.com Hi Danny, Our Cubs and RedSox coffee mugs arrived on time, and well packed. Thank you. Update from TennesseeWebStore Wednesday, February 4, 2009 8:27 PM Thanks for being so diligent. You have some neat products that I don't see other places, so look forward to doing business with you again in the future. C--- --------------------------------------------------------------------------------
Date: Wed, 4 Feb 2009 14:38:07 -0800 From: admin@tennesseewebstore.com Subject: Update from TennesseeWebStore Hi Claire, I have been checking for an ETA from UPS and they are not providing one. I called them to make sure all was well and that they didn't need to confirm an address. They said that all is well and you should receive your package 2/6/ Friday. Please let me know if you receive it or not so that I can get back with them about it if needed. They say that they can't check into it until then because as far as they can tell it is fine. I just want to make sure that you have it in plenty of time for your Valentines Day. Thank you for your help. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880 --------------------------------------------------------------------------------
From: c To: danny@tennesseewebstore.com Sent: Tuesday, February 3, 2009 12:41:51 PM Subject: The link says that the order is "pending review". If the review and ship isn't complete for me to receive this item by Valentine's Day, I don't want it. Please let me know which action you have taken. Frankly, I've never ordered anything that's taken days to "review." NOTE;Pending Review happens when an incorrect CVV # off the back of your card or the associated address with your billing information is entered. AX does it sometimes anyway.
100% CUSTOMER SATISFACTION GUARANTEED 877-907-0880 and because we care my cell is 281-224-4603 Prince and Prince Enterprise, LLC, Internet Shopping, Afton, TN
A*** 11/04/09 at 7:06 PM To Danny Prince Hi Danny, Thank you for all of your help! I received the wallet yesterday, and it is beautiful! Thank you again! Amy To danny@tennesseewebstore.com order/573
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Body:This merchant was excellent to work with, especially for a particular, hard to find item. I was never left out-of-the-loop and was delighted to receive my order in a timely and professional manner. The item is PERFECT and I'm so happy to have it! ----
B*** 11/04/09 at 8:47 PM To Danny Prince Dear Danny, Thank you so much for letting me know about the shipment. I look forward to receiving as I was so happy to finally find a company who still had one in stock! Thanks again, B*** B*** 11/10/09 at 11:02 PM To Danny Prince Dear Danny, I received my laptop briefcase today and it's beautiful and perfect... Thank you! Best always, B***
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To: danny@tennesseewebstore.com You were the one that tried so hard, thank YOU! Laurie
Date: Fri, 30 Jan 2009 03:54:16 -0800 From: admin@tennesseewebstore.com Subject: Re: Follow up on leather lampshades from TennesseeWebStore I hope you find something you absolutely love at a bargain price. Thanks for trying so hard. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880--------------------------------------------------------------------------------
From: laurie To: danny@tennesseewebstore.com Sent: Friday, January 30, 2009 1:45:27 AM Subject: RE: Follow up on leather lampshades from TennesseeWebStore Hope everything is taken care of financially. Someday I hope I just run into the right lampshades or be satisfied with what I have. thank-you again. --------------------------------------------------------------------------------
Date: Thu, 29 Jan 2009 03:43:14 -0800 From: admin@tennesseewebstore.com
Subject: Re: Follow up on leather lampshades from TennesseeWebStore To: Good Morning Laurie, I will only bill you for what the freight was getting it to you, then we will be square. You didn't cost me any money, the previous source did. I have rectified that though. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880 --------------------------------------------------------------------------------
From: laurie To: danny@tennesseewebstore.com Sent: Wednesday, January 28, 2009 11:03:26 PM Subject: Follow up on leather lampshades from TennesseeWebStore Danny, I thought I mailed my decision in an IM message today. I'm sorry. I sent the shades back to R--- G------ in El Paso last night. I lived with one out over a light when I returned from Chicago and realized that the shade was onion skin thin (like pig skin) and tinted dark so it absorbed so much light. It just wasn't what I am looking for. Wow, shipping was expensive, I see why you didn't want to pay for shipping. Are we square? did I cost you any money? I feel bad, I haven't found what I'm looking for. Thanks for your professionalism. Laurie
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Date: Wed, 28 Jan 2009 15:14:49 -0800 From: danny@tennesseewebstore.com Subject: Follow up feom TennesseeWebStore To: Hi Laurie, Have you made a decision on the shades yet? I am holding off billing you so that you don't have to wait on a credit if you return them. Hopefully they work for you so you can quit searching. Just let me know. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880 January 29, 2009 7:41 PM From: ~Sharon~ To: "Danny Prince" Thank you so much for getting back to me! My daughter actually likes this one better.... I do too! Its a beauty. Let me know the cost and you have a sale! Thanks again so much Sharon RE: Follow up from TennesseeWebStoreMonday, December 22, 2008 3:48 PM
From: Levi View contact detailsTo: danny@tennesseewebstore.comDanny, Very nice work. I was very pleased with the site as well as your service. I very much appreciate it. I'm pretty sure my wife will love it. Merry Christmas Thursday, December 18, 2008 12:11 PM
From: KellyTo: "'Danny Prince'" Danny ,I did receive the items, Everything has worked great. Thanks Kelly Follow up from TennesseeWebStoreWednesday, December 17, 2008 11:28 AM From: To: danny@tennesseewebstore.comHi Danny, I received the package yesterday. Thanks again ~Sephra Re: Update from TennesseeWebStoreFriday, December 5, 2008 5:57 PM
From: Hugh To: "Danny Prince" Thanks very much for helping me play, Santa - Hugh ------- Re: Follow up from TexasWebStoreSunday, November 16, 2008 6:23 PM From: t To: "Danny Prince" Yes, I received it on Friday. Thanks for checking on it. October 13, 2008 7:51 PM From: This sender is DomainKeys verified KAY To: "Danny Prince" Danny, Yes I received bag last Thursday. SO happy with it, it is just beautiful. Nicely done. Thanks for all the emails and help. Kay
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Richard H*** To:danny@tennesseewebstore.com Oct 21, 2013 at 2:10 PM Hi Danny,
Carolyn's Korner is now consolidated into TennesseeWebStore
I love the Carolyn’s Korner website & wide variety of Western household items. Our home is country home completely decorated western. The service has been excellent (from you & all), we love the shade and .......I’ll be back.
Happy Trails to Ya’ll,
Darlene
Richard H*** To:danny@tennesseewebstore.com Oct 21, 2013 at 2:05 PM Hi Danny,
I’ll complete your survey. Instructions came with the shade. It says to use Armour All or Baby Oil on the shade. Is this to the inside of the shade or outside or both? How often is recommended for Texas climate?
Thanx,
Darlene
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Tara J*** To:danny@tennesseewebstore.com Sep 26, 2013 at 1:35 PM We got the stuff and it is amazing!!! We all love it!! Thanks for the great product and terrific customer service!!!!!
Tara J***
Sent from my iPhone
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Tara J*** To:danny@tennesseewebstore.com Sep 26, 2013 at 1:35 PM We got the stuff and it is amazing!!! We all love it!! Thanks for the great product and terrific customer service!!!!!
Tara Jordan
Sent from my iPhone
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carol f*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Aug 7, 2013 at 12:21 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:AN OUTSTANDING PLACE TO DO BUSINESS! MY ORDER WAS PLACED AND SHIPPED AND RECEIVED AS PROMISED AND ITS BEAUTIFUL. ________________________________________________________________________
Tami K*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Apr 24, 2013 at 10:38 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I was very impressed with the personal attention I received when Danny noticed a possible error in my shipping address. He took it upon himself to call me to verify the address, which I had typed in wrong. He then followed up to make sure I received my purchase. That is dedicated personal service which is lacking in the world today. Thank You So Much. _________________________________________________________________________
G*** W*** <***@yahoo.com> To:danny@tennesseewebstore.com Mar 22, 2013 at 8:59 PM wanted to touch base with you and thank you for the wonderful service.... I bought the wolf metal art for my husband for his birthday and he loves it... he hung it up as soon as he received it.... thank you so much and I look forward to doing more business with you.... a very satisfied customer.... Charlene W***
Charlene Wren - through Yahoo! Shopping <***@yahoo.com> To:danny@tennesseewebstore.com Mar 23, 2013 at 12:37 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:this was a gift for my husband.... received it in time for his birthday....I will be a return customer for sure.... he loved the craftsmanship of his gift... _________________________________________________________________________
Mimi B*** To:danny@tennesseewebstore.com Mar 12, 2013 at 8:29 PM Oh Danny, the lamp shades are awsome! Thankyou for doing such a wonderful job. Please let the fellow that does them know how good he is! If you ever have someone that wants to buy them and wants to talk to someone that has them , I'm there for ya! Thanks again. Mimi Now will you send me an invoice on them or how do you do that?
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Marybeth B***- through Yahoo! Shopping <***@gmail.com> To:danny@tennesseewebstore.com Feb 22, 2013 at 8:37 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:We were very pleased with the lamp shades from the twstore! They give off a beautiful hue from the colors on the shades! We are planning on ordering more! I will reccomend them to all my family and friends!
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Frank L*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Jan 16, 2013 at 8:45 PM
Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:
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Trace V*** To:admin@tennesseewebstore.com Dec 26, 2012 at 10:40 AM
It was awesome…your customer service exceeded my expectations…Thank you so much!!! _________________________________________________________________________
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body: _________________________________________________________________________
Wanda G*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Dec 16, 2012 at 10:15 AM
Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:The handbag is beautiful and it arrived very fast. Great customer service!
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RICHARD M*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Nov 30, 2012 at 8:49 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:very helpful,plesant,kept in touch about merchandice.kept me informed about my order.
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Diane E*** To:danny@tennesseewebstore.com May 22, 2012 at 6:41 PM Danny, The shades arrived today, so nice, thank you! ~Diane On May 16, 2012, at 4:55 PM, Danny Prince wrote: _________________________________________________________________________
Valarie L*** <123***@gmail.com> To:danny@tennesseewebstore.com Apr 18, 2012 at 6:57 PM Got the wallet on the day it was promised! My friend Hardway loves it! It seems to be of good quality and I will shop on your sight again for gifts, overall I'm very happy with your company
Live love laugh, Valarie _________________________________________________________________________
Sherryn P*** - through Yahoo! Shopping T
o:danny@tennesseewebstore.com Jan 26, 2012 at 9:09 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I bought this lampshade for my husband's birthday. When I inquired about the date of delivery, Danny immediately returned my email even tho it was on a weekend. The shade was beautiful and very high quality. I can't wait till tomorrow to give it to him. Great job tennesseewebstore.com!
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From: "k***@comcast.net" To: Danny Prince Sent: Wednesday, September 21, 2011 2:03 PM Subject: Re: Follow up from TennesseeWebStore
We love it. Thank you for going the extra yard for the lampshade. Very grateful. VR KATE Sent via BlackBerry from T-Mobile
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From: Debbie To: Danny Prince Sent: Fri, December 31, 2010 4:47:05 PM Subject: RE: Follow up from CarolynsKorner
Danny your name speaks true to your character… You are a Prince of a dude!! Yes we got the wallet that I ordered for my hubby, Dallas and he loves it. The other really cool thing is that we live on a ranch in the Sierra Nevada’s here in Cali and I saw sooo many items between your two shops that you and your wife run that I know I will be shopping with ya’ll again soon. Oh and I have already bookmarked both your stores too. So Happy New Year and again thank you so much for getting my purchase out in time for the holidays…. Best wishes to you and all the people and critters you love…. J
Thanks,
Debbie G***
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Joan H*** To:admin@tennesseewebstore.com Jan 2, 2011 at 6:03 PM A wallet was purchased for my husband. It came promptly and is absolutely beautiful. Better than the picture. Excellent quality and he loves it. Thanks. Joan
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Rhonda H*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Dec 29, 2010 at 10:16 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Absolutely wonderful customer service. I would buy from again.
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Ann R*** To:admin@tennesseewebstore.com Dec 29, 2010 at 7:16 AM Morning Danny,
My husband loved the NASCAR cup I purchased from CK. Thank you for your speedy delivery and excellent packing. Happy New Year to all of you. Again Thank You, Ann
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deborah m*** To:admin@tennesseewebstore.com Dec 28, 2010 at 7:38 PM Thanks for the follow up. It is nicer than I expected.
Have a great New Year. Deb Marsh
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Trent U*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Dec 28, 2010 at 2:15 PM Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title:
Body:The item I ordered was not in stock, but Danny in customer service was extremely attentive and helpful in getting my item delivered in the quickest manner possible. He sent me daily updates regarding the status of my order. I was impressed by the level of personal attention I received. _________________________________________________________________________
Chad N*** To:admin@tennesseewebstore.com May 10, 2010 at 10:34 AM
Thanks Danny, The lamp shade looks great. I appreciate your taking the time to follow up to make sure all is well. You have exceeded my expectations and I will gladly provide positive feedback. Best regards, Chad
CHAD N*** - through Yahoo! Shopping To:danny@tennesseewebstore.com May 10, 2010 at 10:41 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:This vendor was great. They did a fantastic job communicating the status of the order and following up to be sure all was well once the order was delivered. I am very pleased with the service, price and quality of the product. _________________________________________________________________________
Danny the whole experience was perfect. I love the checkbook and I just finished the feedback to yahoo. Thank you so much. Look forward to future business. V V*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Mar 24, 2010 at 12:46 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:The response was unbelievably quick. The item was shipped promptly and received in perfect condition. the product was awesome. I love fine leather work and this checkbook cover was beautiful. I made sure to give my husband the link so he'd know where to buy my gifts. ------------------------------------------------------------------------------------------------------------------- S*** E*** To:danny@tennesseewebstore.com Mar 1, 2010 at 5:58 PM The wallet I purchased was a gift and it was very well recieved. It is an excellent product and I recieved it on Saturday Feb. 27 which was perfect timing and I love that you are keeping up with customers like me. Your service and products are all great and will not forget it.
Thank you so much! S E
S*** E*** - through Yahoo! Shopping To:danny@tennesseewebstore.com Mar 1, 2010 at 6:03 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Very thorough. They email you through out the package journey and want to know how it was recieved. They also check on deliver dates for you to see if it will be late.
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Darcy O*** To:Danny Prince Nov 17, 2018 at 9:14 AM That sounds good! Thanks again for your great customer service. In this day and age it's hard to find businesses that care at all.
Darcy
On Sat, Nov 17, 2018, 7:26 AM Danny Prince Good morning Darcy,
I just checked and FedEx still shows the ETA to be today for your wall hanging.
Thanks, Danny
darcy***@gmail.com To:danny@tennesseewebstore.com Nov 20, 2018 at 8:10 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Highly recommend! The customer service far exceeds the norm. I needed my item by a specific date and the owner made it happen. He kept me up to date on when it was going to ship to me, when I'd have it, and where in the shipping route it was. He even called me to let me know that USPS had assigned my package a one day delay; which he was sorry about. I can't say enough about the exemplary service that I received!
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Joyce G*** To:Danny Prince Nov 14, 2018 at 1:56 PM Thank you I absolutely love the products that I purchased the colors are fantastic!
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KJ To:Danny Prince Nov 13, 2018 at 7:18 AM He loved it, thank you so much for following up. I was telling him what wonderful customer service I received during my Purchased. I will be shopping on your side for a Christmas gift. Thank you again and you will be hearing from you soon. I will also take the time to write your side. Kathy
Sent from my iPhone
kjv*****@aol.com To:danny@tennesseewebstore.com Nov 13, 2018 at 7:30 AM
Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:OK Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:Dannys customer service what is second to none. During my purchase they were problems with the vendor has two stock items. The delivery problem was also due to the printer. During those problems I was having Danny continue to follow up and stay in touch with me the entire time I was waiting for delivery. He continuously contacted the vendor and gave me updates as to the problems they were having. Personally I have never had such great communication purchasing from my website. Danny treated me as if I was his only customer. I have been in retail sales for 27 years and that is exactly how you treat every customer. Thank you Danny four making my purchase so much easier. I will be visiting your site soon for my future purchases. Thank you __________________________________________________________________________
Susan B*** To:Danny Prince Nov 4, 2018 at 2:55 PM Hi Danny:image1.jpeg
So excited, we got our horse art last night, check it out! I soooo appreciate you helping me get it faster!!!
Susan Sent from my iPhone
Susan B*** To:Danny Prince Nov 4, 2018 at 5:22 PM Totally perfect! You too enjoy your holiday!
Susan
Sent from my iPhone
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Southern D*** C***n To:danny@tennesseewebstore.com Oct 29, 2018 at 7:02 PM Thank you for the update and staying on top of this. I really appreciate the great customer service that you've been giving me!
Darcy Otto
On Mon, Oct 29, 2018 at 9:19 AM Danny Prince wrote:
Hi Darcy,
I just checked on the status of your order and they told me that they should get that piece in time to ship by the 5th and you should receive it by the 8th. I'll keep on it to make sure it paces that way. If there is a delay, I will let you know as soon as I do.
Thanks, Danny
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Patricia U*** To:danny@tennesseewebstore.com Feb 13, 2016 at 11:14 AM Good Morning Danny,
Yes I did receive the rodeo bag too, I am happy to report I love both products!
My overall experience was great and the product is top notch!
Thank you for all your help and support in making sure I received these products.
-r Patricia
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Gina L*** To:admin@tennesseewebstore.com Nov 22, 2015 at 12:15 AM All set, it is working. I am really impressed with your follow up. Nice!
Gina
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Georgene F*** - through Yahoo Shopping To:danny@tennesseewebstore.com Jan 15, 2015 at 8:55 PM
Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent __________________________________________________________________________
Donna To:admin@tennesseewebstore.com Jan 13, 2015 at 9:48 AM I rated you "excellent". I think I'm "in love" with you! Donna
"The Budget should be balanced, the Treasury should be refilled, public debt should be reduced, the arrogance of officialdom should be tempered and controlled, and the assistance to foreign lands should be curtailed, lest Rome will become bankrupt. People must again learn to work instead of living on public assistance." - Cicero, 55 BC
Donna L*** - through Yahoo Shopping To:danny@tennesseewebstore.com Jan 13, 2015 at 9:52 AM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:I love the personal service given to me throughout this transaction. Really like their products. This is my second time to order but probably not my last. __________________________________________________________________________
Jerry G*** - through Yahoo Shopping To:danny@tennesseewebstore.com Dec 20, 2014 at 2:00 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent __________________________________________________________________________
William V*** - through Yahoo Shopping To:danny@tennesseewebstore.com Dec 16, 2014 at 1:13 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent __________________________________________________________________________
On May 16, 2014, at 5:51 PM, Danny Prince wrote:
> Hi Alexis, > > There will be no further charge for the expedited shipping, it is on us for your anniversary!!! > > We like to follow up with our customers to know that all is well. > It is our goal to meet or exceed our customers expectations in our customer service and our product quality. Your feedback is important to us. Please advise as to your overall experience with us. > Please rate our site when you get the request if you have the time. > Don't forget to bookmark us at www.tennesseewebstore.com or www.carolynskorner.com for your convenience. > Again, Thank You for shopping with us. > Always Ready To Serve. > > Happy Anniversary > > Danny Prince > danny@tennesseewebstore.com > TennesseeWebStore > CarolynsKorner > 877-907-0880
Thank you so much for everything! You guys are awesome to work with, and I will definitely be a repeat customer!!
Alexis T***
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Alexis T*** - through Yahoo Shopping To:danny@tennesseewebstore.com May 19, 2014 at 4:51 PM
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent
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From: Jacob N*** - through Yahoo Shopping To: dprince77069@yahoo.com Sent: Tuesday, December 24, 2013 2:11 PM Subject: Customer feedback on order yhst-78729535638157-870
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent __________________________________________________________________________
From: Trisha B*** - through Yahoo Shopping
vegasjohn 12/22/09 at 2:12 PM To admin@tennesseewebstore.com Message Excellent service. Thank you for all your help. Happy Holidays. e***- through Yahoo! Shopping 12/10/09 at 9:37 AM To danny@tennesseewebstore.com order/577 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Good Body:Beautiful wallet was easy to purchase and came in a timely manner.
To danny@tennesseewebstore.com order/578 Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Body:Very attentive and through service. Their products are superior quality and they delivered the item on time! ----- scott holley 12/08/09 at 10:59 AM
To danny@tennesseewebstore.com Message Received my order yesterday as you advised me in a previous email. Beautiful wallet and a nice note for my fiance! Thanks, Scott Holley -------------------------------------------------------------------------------------------------
Re: follow up from TennesseeWebStore Wednesday, August 26, 2009 10:54 PM View contact detailsTo: admin@tennesseewebstore.com Hi Danny, Im happy with my order. thank you for everything...TX RE: Follow up from TennesseeWebStore Wednesday, August 26, 2009 4:17 PM View contact detailsTo: "'Danny Prince'" Hi Danny, I received the wallet yesterday. It is very nice. Thank you for checking.TX RE: Follow up from TennesseeWebStore Tuesday, August 25, 2009 9:44 AM View contact detailsTo: admin@tennesseewebstore.com Hi Danny -- I received the trees late yesterday. They arrived in perfect condition and they look great on my wall! Thanks for all you help. I am a satisfied customer.
IF YOUR NOT HAPPY WITH YOUR FIRST CHOICE, WE WILL HELP FIX IT! Re: Update from TennesseeWebStoreSaturday, June 6, 2009 8:25 AM View contact detailsTo: "Danny Prince" Hi Danny, We do like the raw hide shades better. We have sent back the Pig skin ones several days ago. They should be arriving soon. Thanks again for your help. NC RE: Follow up from TennesseeWebStoreTuesday, May 12, 2009 3:42 PM View contact detailsTo: admin@tennesseewebstore.com Thank you Danny..all arrived well and I am very pleased with the poducts and service, and have left comments accordingly at the store comment site. Thank you again and I should be shopping with you again soon...Pat LV Customer feedback on order yhstTuesday, May 12, 2009 3:39 PM From: Patrick R- through Yahoo! Shopping" View contact detailsTo: danny@tennesseewebstore.com Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Body:A pleasure doing business with you..the items were as advertised and all arrived in good time. The customer rep, Danny, was easy to talk to and very helpfull and eager to please. I would gladly shop with your store again in the future. Thank you. Pat Re: Follow up from TennesseeWebStoreMonday, May 4, 2009 12:05 PM From: "Danny Prince" Add sender to ContactsTo: "Patrick Likewise!!!
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From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 11:28:50 AM Subject: RE: Follow up from TennesseeWebStore You're my new best friend ...lol. Thanks ..Pat --------------------------------------------------------------------------------
Date: Mon, 4 May 2009 08:26:16 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore I haven't processed your card yet...I will change the freight and process it correctly. It is a done deal! Thanks so much, Danny
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From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 11:18:42 AM Subject: RE: Follow up from TennesseeWebStore Yes..send it and tell me how to pay ! --------------------------------------------------------------------------------
Date: Mon, 4 May 2009 08:12:35 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore OK Pat, We can do it. It has to go 3 day which is $ 47.95 per UPS. Is this acceptable? Thank you, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 9:03:10 AM Subject: RE: Follow up from TennesseeWebStore Thanks again Danny :) --------------------------------------------------------------------------------
Date: Mon, 4 May 2009 05:55:10 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore Great...I will confirm with the warehouse. Thanks, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Monday, May 4, 2009 8:53:19 AM Subject: RE: Follow up from TennesseeWebStore Friday is fine.
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Date: Mon, 4 May 2009 05:50:57 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore Hey Pat, Friday is the 8th...do you need it by Friday or by the 7th? Thanks, Danny --------------------------------------------------------------------------------
From: Patrick To: admin@tennesseewebstore.com Sent: Sunday, May 3, 2009 4:01:01 PM Subject: RE: Follow up from TennesseeWebStore Is there a way to change the shipping on the newly purchased items and make them reach Vegas by this Friday May 7th ? I would gladly pay extra ! Pat
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Date: Sat, 2 May 2009 05:28:18 -0700 From: admin@tennesseewebstore.com Subject: Re: Follow up from TennesseeWebStore Good Morning Pat, Thanks for the new order and the update on the first order. Too bad that didn't match. That's great stuff and I am sure your son will enjoy it. I'll let you know when this order ships. Freight is $ 23.77 making the order $ 501.75 instead of $ 531.71. Have a Great Weekend, Danny -------------------------------------------------------------------------------- From: Patrick To: admin@tennesseewebstore.com Sent: Friday, May 1, 2009 7:06:50 PM Subject: RE: Follow up from TennesseeWebStore Hey Danny... I received the bags and they look great. I took a chance that the one bag would match in color even though it was a slightly different "collection"..and it was a bit too red. So I oredered the duffel to match the original bag and purse so the set is right. No need to do anything on your part..it was solely my decision..I liked the other bag design, just wished the color was the same. That's life. I will find a use for the other bag..my son is contemplating it. I don't ask anything and am completely satisfied with the order and the quality and speed. I was waffling as to the mens shaving kit..so I got that this order as well..so it all worked out fine :) Thanks for your contact and concern..thank all the crew there too. PatLV --------------------------------------------------------------------------------
Date: Fri, 1 May 2009 04:24:32 -0700 From: admin@tennesseewebstore.com Subject: Follow up from TennesseeWebStore Good Morning Patrick, We like to follow up with our customers to know that all is well. It is our goal to meet or exceed our customers expectations in our customer service and our product quality. Your feedback is important to us. Please advise as to your overall experience with us. Please rate our site when you get the request if you have the time. Don't forget to bookmark us at www.tennesseewebstore.com for your convenience. Again, Thank You for shopping with us. Please feel free to contact me here if I can be of further assistance or answer any questions. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880
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We really enjoy when we develop a great relationship with our Customers, like Pat here.
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Follow up Comment Thursday, February 5, 2009 10:05 AM View contact detailsTo: danny@tennesseewebstore.com Hi Danny, Our Cubs and RedSox coffee mugs arrived on time, and well packed. Thank you. Update from TennesseeWebStore Wednesday, February 4, 2009 8:27 PM Thanks for being so diligent. You have some neat products that I don't see other places, so look forward to doing business with you again in the future. C--- --------------------------------------------------------------------------------
Date: Wed, 4 Feb 2009 14:38:07 -0800 From: admin@tennesseewebstore.com Subject: Update from TennesseeWebStore Hi Claire, I have been checking for an ETA from UPS and they are not providing one. I called them to make sure all was well and that they didn't need to confirm an address. They said that all is well and you should receive your package 2/6/ Friday. Please let me know if you receive it or not so that I can get back with them about it if needed. They say that they can't check into it until then because as far as they can tell it is fine. I just want to make sure that you have it in plenty of time for your Valentines Day. Thank you for your help. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880 --------------------------------------------------------------------------------
From: c To: danny@tennesseewebstore.com Sent: Tuesday, February 3, 2009 12:41:51 PM Subject: The link says that the order is "pending review". If the review and ship isn't complete for me to receive this item by Valentine's Day, I don't want it. Please let me know which action you have taken. Frankly, I've never ordered anything that's taken days to "review." NOTE;Pending Review happens when an incorrect CVV # off the back of your card or the associated address with your billing information is entered. AX does it sometimes anyway.
100% CUSTOMER SATISFACTION GUARANTEED 877-907-0880 and because we care my cell is 281-224-4603 Prince and Prince Enterprise, LLC, Internet Shopping, Afton, TN A*** 11/04/09 at 7:06 PM To Danny Prince Hi Danny, Thank you for all of your help! I received the wallet yesterday, and it is beautiful! Thank you again! Amy To danny@tennesseewebstore.com order/573 Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Body:This merchant was excellent to work with, especially for a particular, hard to find item. I was never left out-of-the-loop and was delighted to receive my order in a timely and professional manner. The item is PERFECT and I'm so happy to have it! ---- B*** 11/04/09 at 8:47 PM To Danny Prince Dear Danny, Thank you so much for letting me know about the shipment. I look forward to receiving as I was so happy to finally find a company who still had one in stock! Thanks again, B*** B*** 11/10/09 at 11:02 PM To Danny Prince Dear Danny, I received my laptop briefcase today and it's beautiful and perfect... Thank you! Best always, B***
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To: danny@tennesseewebstore.com You were the one that tried so hard, thank YOU! Laurie --------------------------------------------------------------------------------
Date: Fri, 30 Jan 2009 03:54:16 -0800 From: admin@tennesseewebstore.com Subject: Re: Follow up on leather lampshades from TennesseeWebStore I hope you find something you absolutely love at a bargain price. Thanks for trying so hard. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880--------------------------------------------------------------------------------
From: laurie To: danny@tennesseewebstore.com Sent: Friday, January 30, 2009 1:45:27 AM Subject: RE: Follow up on leather lampshades from TennesseeWebStore Hope everything is taken care of financially. Someday I hope I just run into the right lampshades or be satisfied with what I have. thank-you again. --------------------------------------------------------------------------------
Date: Thu, 29 Jan 2009 03:43:14 -0800 From: admin@tennesseewebstore.com Subject: Re: Follow up on leather lampshades from TennesseeWebStore To: Good Morning Laurie, I will only bill you for what the freight was getting it to you, then we will be square. You didn't cost me any money, the previous source did. I have rectified that though. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880 --------------------------------------------------------------------------------
From: laurie To: danny@tennesseewebstore.com Sent: Wednesday, January 28, 2009 11:03:26 PM Subject: Follow up on leather lampshades from TennesseeWebStore Danny, I thought I mailed my decision in an IM message today. I'm sorry. I sent the shades back to R--- G------ in El Paso last night. I lived with one out over a light when I returned from Chicago and realized that the shade was onion skin thin (like pig skin) and tinted dark so it absorbed so much light. It just wasn't what I am looking for. Wow, shipping was expensive, I see why you didn't want to pay for shipping. Are we square? did I cost you any money? I feel bad, I haven't found what I'm looking for. Thanks for your professionalism. Laurie
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Date: Wed, 28 Jan 2009 15:14:49 -0800 From: danny@tennesseewebstore.com Subject: Follow up feom TennesseeWebStore To: Hi Laurie, Have you made a decision on the shades yet? I am holding off billing you so that you don't have to wait on a credit if you return them. Hopefully they work for you so you can quit searching. Just let me know. Have a Great Day, Danny Prince danny@tennesseewebstore.com TennesseeWebStore 877-907-0880 January 29, 2009 7:41 PM From: ~Sharon~ To: "Danny Prince" Thank you so much for getting back to me! My daughter actually likes this one better.... I do too! Its a beauty. Let me know the cost and you have a sale! Thanks again so much Sharon RE: Follow up from TennesseeWebStoreMonday, December 22, 2008 3:48 PM From: Levi View contact detailsTo: danny@tennesseewebstore.comDanny, Very nice work. I was very pleased with the site as well as your service. I very much appreciate it. I'm pretty sure my wife will love it. Merry Christmas Thursday, December 18, 2008 12:11 PM From: KellyTo: "'Danny Prince'" Danny ,I did receive the items, Everything has worked great. Thanks Kelly Follow up from TennesseeWebStoreWednesday, December 17, 2008 11:28 AM From: To: danny@tennesseewebstore.comHi Danny, I received the package yesterday. Thanks again ~Sephra Re: Update from TennesseeWebStoreFriday, December 5, 2008 5:57 PM From: Hugh To: "Danny Prince" Thanks very much for helping me play, Santa - Hugh ------- Re: Follow up from TexasWebStoreSunday, November 16, 2008 6:23 PM From: t To: "Danny Prince" Yes, I received it on Friday. Thanks for checking on it. October 13, 2008 7:51 PM From: This sender is DomainKeys verified KAY To: "Danny Prince" Danny, Yes I received bag last Thursday. SO happy with it, it is just beautiful. Nicely done. Thanks for all the emails and help. Kay ----------------------------------------------------------------