Delivery & Shipping Information:
You can not rush fine craftsmanship
and we do not accept payment to rush an order
because we would have to push other orders back
and we will not do that.
Production on your order begins when your payment clears
and you are immediately placed in the QUE.
We post our lead times on each product on their own page.
If you have a drop dead date you need or want your order,
please call, email or text to check as sometimes when the lead times change it takes a few days to change it on our pages.
Different seasons have different lead times
All shipments are insured.
Upon delivery, please inspect all boxes or packaging prior to signing for the shipment.
We use only the best carriers but please understand that everybody is human.
If you sign for an item that is damaged,
we have no recourse to get the freight company to be responsible for it.
We inspect every piece before it is shipped to make sure it
leaves our dock in perfect shape.
Contact Danny Prince at 281-224-4603
if there is a problem at the time of delivery.
Refund/Cancellation Policy
Please remember that all of our furniture is custom made. We do not
stock any furniture in our warehouse. Because of this we do not accept
any cancellations once the leather has been cut for your order.
Please take the time to make your decision carefully.
We will correct any issue due to our mistake at no charge
Limited Lifetime Warranty Information
Every piece of our cowhide and leather furniture is covered by our Limited Lifetime
Warranty which protects you for a lifetime against manufacturers defects on the
hardwood frame and suspension system. Our European leathers are covered for 5
years against defective dye-lots, cracking and peeling. (Please see below for
recommended leather cleaners and conditioners.)
Only the Finest Construction
Each piece of furniture is handcrafted one at a time and tested along the way.
Our European 100% genuine fullgrain Leather is the finest of leathers,
tanned only with the highest standard tanning process.
This is important for the Hides to maintain their integrity and durability.
Our Brazilian Hair on Hide Cowhides are the finest hides,
tanned with the highest standard tanning process.
This is important for the Hides to maintain their integrity
by not shedding or ever emitting odors.
Kiln Dried Frames
Our hardwood frames are guaranteed for life and offer you a solid foundation
We glue, dowel, and bolt our frames together
Web Suspension
Webbing suspension will outlast conventional spring suspension 5 to 1
It offers you a more even and relaxing experience
Webbing disburses weight evenly which maintains lasting comfort
Our webbing has a lifetime warranty
High Quality Foam
All foams used meet or exceed the most rigid fire and hazard standards
We pad the entire frame so that your leather never touches wood
We Offer three different density padding material, soft, medium and firm
We default to medium for ALL orders unless specified by you the customer
Please note:
Cushion material will soften over time and the cushion
that starts out soft may become too
mushy in the long run,
This is why we recommend medium unless you
prefer firm for medical reasons.
Handcrafted In The Great State of Texas, USA!